At a Glance
- Tasks: Greet guests, manage reservations, and ensure a top-notch experience at our hotel.
- Company: Join the Mercure Exeter Southgate Hotel & Spa, a vibrant place to work.
- Benefits: Flexible shifts, competitive pay, and opportunities for personal growth.
- Other info: Fast-paced environment with chances to upsell and enhance guest satisfaction.
- Why this job: Be the face of hospitality and create memorable experiences for guests.
- Qualifications: Friendly attitude, attention to detail, and great communication skills.
The predicted salary is between 25000 - 30000 £ per year.
Mercure Exeter Southgate Hotel & Spa is seeking an engaging Front Office Receptionist to greet guests, manage reservations, and coordinate with departments from the heart of Exeter.
You will support the guest experience with accurate information and professional communication.
The role requires a friendly, detail-oriented approach in a fast-paced hotel environment, with opportunities to upsell packages and contribute to a high standard of service.
Multiple shift patterns are available.
Guest-Focused Front Desk Pro Meals, Gym & Growth in Exeter employer: Mercure Exeter Southgate Hotel & Spa
Mercure Southgate Exeter Hotel is an exceptional employer, offering a vibrant work culture where teamwork and communication thrive. Located in the heart of Exeter, employees benefit from a stylish environment and opportunities for professional development, alongside perks such as access to leisure facilities and staff incentives. Join us to be part of a dedicated team that values exceptional customer service and creates a welcoming atmosphere for both guests and staff.
Contact Details:
Mercure Exeter Southgate Hotel & Spa Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Guest-Focused Front Desk Pro Meals, Gym & Growth in Exeter
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Mercure Exeter Southgate Hotel & Spa. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Mercure Exeter Southgate Hotel & Spa
Don't be shy about reaching out to Mercure Exeter Southgate Hotel & Spa directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Guest-Focused Front Desk Pro Meals, Gym & Growth in Exeter
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Mercure Exeter Southgate Hotel & Spa and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Mercure Exeter Southgate Hotel & Spa
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
