At a Glance
- Tasks: Lead a team to deliver exceptional food and beverage experiences for our guests.
- Company: Join the Unlimited Collection at Mount Royal Hotel Edinburgh, a trusted hospitality brand.
- Benefits: Career growth, on-the-job training, and staff incentives for outstanding performance.
- Other info: Diverse and inclusive workplace where your unique perspective is valued.
- Why this job: Be part of a dynamic team that creates memorable moments for guests every day.
- Qualifications: Hospitality experience and excellent customer service skills are essential.
The predicted salary is between 24000 - 28000 £ per year.
Mount Royal Hotel Edinburgh by the Unlimited Collection is looking for a charming and engaging individual with a passion for service excellence to join our team as a Food and Beverage Supervisor.
As a Food and Beverage Supervisor You Will:
- Assist the Food and Beverage Manager in building a team through effective leadership and setting the right example.
- Work with the Food and Beverage Manager to take responsibility for training and development of employees, departmental induction, monthly department meetings, planning, assigning and delegating work.
- Be highly courteous and give our guests memorable service and a lasting impression.
- Provide exceptional service by demonstrating full knowledge of our products and facilities.
- Ensure that the daily task list is completed effectively.
- Work collaboratively with your colleagues to deliver captivating experiences.
- Take initiative in accommodating our guest's needs in a resourceful manner.
- Assist the Food and Beverage Manager to train and coach in a systematic and professional way to consistently achieve service standards and product delivery.
- Deal with guest complaints by following the correct procedures.
- Positively promote sales awareness within the department and maximize sales opportunities.
A Successful Food and Beverage Supervisor Will Have:
- Excellent guest engagement skills.
- Previous hospitality experience.
- Ability to demonstrate excellent customer service skills.
- Previous experience handling customer requests and complaints.
- Well organised, outgoing and service minded.
- The ability to communicate and organise yourself in line with different guest expectations.
- A good command of English is essential, a second language is advantageous.
In Return, We Offer:
- Genuine career opportunities within our business.
- Valuable on the job training, along with access to our digital online learning platform and numerous other learning and development opportunities.
- Staff incentives when you and the team perform.
About Us: The Unlimited Collection is a brand of The Ascott Limited. At The Ascott Limited, we embrace diversity, equity, and inclusion, welcoming applicants of all backgrounds to create a supportive and thriving workplace where everyone can contribute their unique perspectives.
Food & Beverage Supervisor employer: Mercure Edinburgh City Princes Street
At Mount Royal Hotel Edinburgh by the Unlimited Collection, we pride ourselves on fostering a vibrant and inclusive work culture that prioritises service excellence and employee development. As a Food & Beverage Supervisor, you will benefit from genuine career advancement opportunities, comprehensive training programmes, and a supportive team environment that encourages collaboration and creativity. Join us in delivering memorable experiences to our guests while enjoying staff incentives and the chance to grow within a trusted hospitality brand.
Contact Details:
Mercure Edinburgh City Princes Street Recruitment Team
