At a Glance
- Tasks: Lead the front office team and ensure exceptional guest experiences.
- Company: Exciting hotel undergoing refurbishment to elevate to four-star status.
- Benefits: Competitive salary, staff discounts, and opportunities for career advancement.
- Other info: Join a dynamic team and help shape the future of our hotel.
- Why this job: Be part of a transformative journey in a vibrant London hotel.
- Qualifications: Experience in hospitality management and excellent communication skills.
The predicted salary is between 30000 - 40000 £ per year.
Mercure & ibis London Earls Court and Barnabys Restaurant & Bar provide guests with a warm welcome, spacious and comfortable accommodation with breath-taking views of the London skyline. We are currently in the exciting process of a refurbishment with the aim to shift our hotel to a four-star hotel and new branding. Our new goal is to find the right candidates to be part of this amazing journey.
Front Office Manager in London employer: Mercure Earls Court
At Mercure & ibis London Earls Court, we pride ourselves on fostering a vibrant and inclusive work culture that values every team member's contribution. As we embark on an exciting refurbishment journey to elevate our hotel to a four-star experience, we offer exceptional growth opportunities, competitive benefits, and the chance to be part of a dynamic team dedicated to providing outstanding service in one of London's most iconic locations.
StudySmarter Expert Advice🤫
We think this is how you could land Front Office Manager in London
✨Tip Number 1
Network like a pro! Reach out to people in the hospitality industry, especially those who work at Mercure & ibis London Earls Court. A friendly chat can open doors and give you insider info about the company culture.
✨Tip Number 2
Show off your personality! When you get that interview, let your passion for hospitality shine through. Share stories that highlight your experience and how you can contribute to the exciting refurbishment and new branding.
✨Tip Number 3
Research is key! Familiarise yourself with the latest trends in the hotel industry and what makes a four-star hotel stand out. This knowledge will impress during interviews and show you're genuinely interested in the role.
✨Tip Number 4
Apply through our website! We make it super easy for you to submit your application directly. Plus, it shows us you're keen on joining our team at Mercure & ibis London Earls Court!
We think you need these skills to ace Front Office Manager in London
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A bit of warmth and enthusiasm can go a long way in making your application stand out.
Tailor Your Application:Make sure to tailor your application specifically for the Front Office Manager role. Highlight your relevant experience and skills that align with our goal of providing guests with a warm welcome and exceptional service.
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Avoid jargon and focus on what makes you the perfect fit for our team!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application directly and ensures you’re considered for this exciting opportunity at Mercure & ibis London Earls Court.
How to prepare for a job interview at Mercure Earls Court
✨Know the Company Inside Out
Before your interview, make sure you research Mercure & ibis London Earls Court thoroughly. Understand their vision for the refurbishment and how they plan to elevate their brand to a four-star hotel. This knowledge will help you align your answers with their goals and show that you're genuinely interested in being part of their journey.
✨Showcase Your Customer Service Skills
As a Front Office Manager, exceptional customer service is key. Prepare examples from your past experiences where you went above and beyond for guests. Highlighting these moments will demonstrate your commitment to creating a warm and welcoming environment, which is crucial for the role.
✨Dress to Impress
First impressions matter, especially in the hospitality industry. Dress smartly and professionally for your interview. A polished appearance not only reflects your respect for the company but also sets the tone for the level of professionalism they can expect from you as a Front Office Manager.
✨Prepare Questions to Ask
Interviews are a two-way street, so come prepared with thoughtful questions about the hotel's future plans and the team dynamics. This shows that you're not just interested in the position, but also in how you can contribute to the hotel's success during this exciting transition.