At a Glance
- Tasks: Oversee night operations, ensuring guest safety and smooth front desk management.
- Company: Join a leading hotel with a focus on exceptional guest experiences.
- Benefits: Career progression, employee discounts, and access to training programmes.
- Other info: Enjoy a supportive and inclusive work environment with flexible shifts.
- Why this job: Be a key player in creating memorable overnight stays for guests.
- Qualifications: Experience in hospitality, strong communication, and leadership skills required.
The predicted salary is between 30000 - 40000 £ per year.
Our Night Manager will play a crucial role in ensuring the success of various overall night time operations at the hotel. This individual must display exceptional verbal communication skills and a keen attention to detail.
Key Responsibilities:
- Oversee all front desk operations during the night shift.
- Ensure the safety and security of guests and hotel property overnight.
- Perform night audit procedures and prepare financial reports.
- Respond to guest requests, complaints, and emergencies in a timely and professional manner.
- Coordinate with housekeeping and maintenance teams, as necessary.
- Monitor staff performance and provide support as needed.
- Manage check-ins, check-outs, and reservations.
- Ensure compliance with all health, safety, and hotel policies.
- Prepare daily reports and communicate relevant information to morning management.
Required Skills and Qualifications:
- Proven experience in hotel management or similar hospitality role, preferably overnight.
- Strong customer service and problem-solving skills.
- Excellent communication and leadership abilities.
- Ability to work independently and manage a team.
- Knowledge of hotel management systems and night audit processes.
- Flexibility to work overnight shifts, including weekends and holidays.
- Professional appearance and demeanour.
What We Offer:
- Opportunities for career progression and development.
- Uniform.
- Employee discount on hotel stays and services.
- Access to training and development programmes.
- Supportive and inclusive working environment.
Night Manager in Daventry employer: Mercure Daventry Court Hotel
As a Night Manager at our hotel, you will be part of a dynamic team dedicated to providing exceptional service during the night shift. We pride ourselves on fostering a supportive and inclusive work culture that prioritises employee growth through training programmes and career progression opportunities. With benefits such as uniform provision and discounts on hotel stays, we ensure that our employees feel valued and motivated in their roles.
Contact Details:
Mercure Daventry Court Hotel Recruitment Team
