At a Glance
- Tasks: Create clean, welcoming spaces for guests while supporting the housekeeping team.
- Company: Cairn Group is a leading UK hospitality company with over 60 years of experience.
- Benefits: Enjoy real-time pay access, discounts on stays, food, and wellness services.
- Why this job: Join a supportive team where your contributions are valued and recognised.
- Qualifications: Previous housekeeping experience and strong communication skills are essential.
- Other info: Opportunities for career growth and fun incentives throughout the year.
The predicted salary is between 20000 - 28000 £ per year.
Hospitality Starts Here – Build Your Future with Cairn Group. Are you ready to grow your career in hospitality? At Cairn Group, we believe work should be rewarding, exciting, and full of opportunities to learn and develop. Whether you're creating unforgettable guest experiences or supporting your team, you'll be part of a friendly, supportive environment where your contributions are valued. With the opportunity to learn, develop, and be recognised, Cairn is a place where you can build a career you're proud of.
About the Role: As a Room Attendant at Cairn Group, you'll be a vital part of the guest experience—creating clean, comfortable, and welcoming spaces for work, rest, or play. Working independently and as part of the wider housekeeping team, you'll take pride in preparing our rooms and public areas to the highest standard, ensuring guests feel valued and at home. From changing bed linen and cleaning bathrooms to replenishing amenities and restocking mini-bars, you'll bring care and consistency to every task, supporting deep cleans and special projects as needed. You'll plan your day with care, manage your supplies effectively, and be ready to lend a hand when team support is needed elsewhere—always keeping quality, efficiency, and hospitality front of mind.
About You:
- A Hospitality Hero – You help create relaxing, spotless rooms that feel like a true escape for every guest.
- A Service Superstar – You take pride in every detail, creating a consistent and polished experience.
- A Team Player – You work independently and support your colleagues with flexibility and respect.
- Cool Under Pressure – You manage your time well and adapt to changes in your daily routine.
- A Polished Professional – You bring a courteous, reliable presence to every interaction.
- Proactive & Organised – You prepare ahead, minimise waste, and report issues promptly.
- Experienced & Reliable – You've worked in housekeeping or a similar role and have strong communication and time management skills.
About Us: Cairn Group is a leading UK hospitality company with over 60 years of expertise in hotel acquisition, ownership, management, investment, and development. Our journey has been shaped by successful partnerships with global brands and a commitment to creating thriving, guest-focused properties. At Cairn Group, our values - Respect, Integrity, Sustainability, and Excellence (RISE) - are at the heart of everything we do. We respect our team and guests, act with integrity, and invest in our people to build a sustainable future - for our business, our communities, and the planet. Every day, we work to deliver excellence, going the extra mile to create outstanding experiences for our guests.
Benefits:
- Service Excellence Bonus: Your hard work pays off. Service charge tips and gratuities add a well-earned boost to your pay check.
- Get Paid in Real-Time with Wagestream: Take control of your earnings. Track your pay live, access funds when needed, and get expert financial tips—all in real-time.
- Stay, Relax and Recharge: Enjoy discounted stays across all our venues. Treat yourself or bring your friends and family along for a well-earned break.
- Delicious Discounts: Indulge a little with 50% off food and drinks across our hotels, bars and restaurants.
- Spa Discounts: Self-care matters! Treat yourself with exclusive wellness offers at our spas and leisure clubs.
- Retail, Cinema & Fun Discounts: Enjoy exclusive access to savings on shopping, cinema trips and fun days out.
- Rise with Us: From apprenticeships to leadership programs, our development team is here to help you grow and reach your career goals.
- Superstar Awards: Your hard work deserves the spotlight! Each month we celebrate and reward our team members who showcase our values and bring hospitality to life.
- Long-Service Awards: Celebrate key milestones with us, starting from just one year of service—plus enjoy extra annual leave as a thank-you for your commitment.
- Recommend a Friend: Bring great people into the team and earn a bonus when they join!
- 24/7 Support: We’re committed to your wellbeing. Access our confidential Employee Assistance Programme anytime, anywhere.
- Pension Scheme: Plan for your future with our pension plan, designed to help you build long-term security.
- Year-Round Incentives: Enjoy fun incentives, exciting challenges, and surprise perks throughout the year!
- Bereavement Leave – When life gets tough, we ensure you have the time and support you need to be with your loved ones.
Room Attendant employer: Mercure Darlington Kings Hotel
Contact Detail:
Mercure Darlington Kings Hotel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Room Attendant
✨Tip Number 1
Familiarise yourself with the Cairn Group's values of Respect, Integrity, Sustainability, and Excellence (RISE). During your interactions, whether in interviews or networking, highlight how your personal values align with theirs to show you're a great cultural fit.
✨Tip Number 2
Demonstrate your attention to detail by preparing a list of specific cleaning techniques or methods you’ve used in previous roles. This will showcase your experience and commitment to creating spotless environments, which is crucial for a Room Attendant.
✨Tip Number 3
Network within the hospitality industry, especially with those who have worked at Cairn Group. They can provide insights into the company culture and expectations, which can help you tailor your approach when applying.
✨Tip Number 4
Be prepared to discuss your time management skills during interviews. Share examples of how you've effectively planned your day in previous roles, as this is essential for managing your tasks as a Room Attendant.
We think you need these skills to ace Room Attendant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in housekeeping or similar roles. Emphasise skills like time management, attention to detail, and teamwork, as these are crucial for a Room Attendant.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for hospitality and your understanding of Cairn Group's values. Mention specific examples of how you've created welcoming environments in previous roles.
Highlight Relevant Skills: In your application, focus on skills that align with the job description, such as being proactive, organised, and cool under pressure. Use bullet points for clarity and impact.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your professionalism and attention to detail.
How to prepare for a job interview at Mercure Darlington Kings Hotel
✨Show Your Hospitality Passion
Make sure to express your enthusiasm for the hospitality industry during the interview. Share specific examples of how you've created memorable experiences for guests in previous roles, as this aligns with Cairn Group's focus on guest satisfaction.
✨Demonstrate Team Spirit
Cairn Group values teamwork, so be prepared to discuss how you’ve collaborated with colleagues in past positions. Highlight instances where you supported your team or adapted to help others, showcasing your flexibility and respect for your peers.
✨Emphasise Attention to Detail
As a Room Attendant, attention to detail is crucial. Be ready to talk about how you ensure cleanliness and organisation in your work. You might mention specific tasks you excel at, like changing bed linen or restocking amenities, to illustrate your commitment to quality.
✨Prepare for Scenario Questions
Expect questions that assess how you handle pressure and time management. Think of examples where you successfully managed your time or adapted to unexpected changes in your routine, demonstrating your coolness under pressure and proactive approach.