At a Glance
- Tasks: Lead and manage events, ensuring flawless execution and exceptional service.
- Company: Join a vibrant hotel team known for its supportive culture.
- Benefits: Competitive salary, performance bonuses, staff meals, and discounts.
- Other info: Dynamic environment with ongoing training and development opportunities.
- Why this job: Be at the heart of exciting events and make lasting memories.
- Qualifications: Strong communication skills and multitasking abilities required.
The predicted salary is between 30000 - 40000 £ per year.
We are searching for an engaging and resourceful M&E Operations Manager to join our team. Our M&E Operations Manager will play a crucial role in ensuring the success of various events hosted at the hotel. This individual must display exceptional verbal communication skills and a keen attention to detail.
Duties include assisting with the planning and execution of events, coordinating with vendors, and ensuring that all guest needs are met during the event. Successful candidates will have strong multitasking skills and enjoy working in a fast-paced, dynamic environment.
Role Overview: As M&E Operations Manager, you will be responsible for the day-to-day management and delivery of all meetings and events operations within the hotel. You will lead the M&E team, ensuring all events are executed flawlessly and to the highest standards, maintaining our reputation for exceptional service.
Key Responsibilities:
- Oversee the setup, execution, and breakdown of all meetings and events within the hotel.
- Lead and manage the M&E operations team, ensuring high levels of service and team engagement.
- Work closely with the Sales and Events teams to ensure event requirements are understood and met.
- Ensure all event spaces are prepared and presented to the highest standard.
- Manage staffing levels in accordance with event requirements and budgetary guidelines.
- Maintain health & safety, food hygiene, and operational standards across all event activities.
- Monitor and respond to client feedback to continuously improve service quality.
- Liaise with suppliers and contractors where required to support event execution.
- Maintain inventory and manage ordering of necessary event equipment and supplies.
- Conduct regular training and development sessions for the M&E team to uphold service excellence.
What We Offer:
- Competitive salary with performance-based bonus
- Staff meals on duty
- Hotel and partner discounts
- Ongoing training and development opportunities
- Supportive and inclusive team culture
Meetings & Events (M&E) Operations Manager in Accrington employer: Mercure Blackburn Dunkenhalgh Hotel & Spa
As a Meetings & Events Operations Manager at our hotel, you will thrive in a vibrant and supportive work culture that prioritises employee growth and development. We offer competitive salaries, performance-based bonuses, and ongoing training opportunities, all while ensuring a dynamic environment where your contributions directly impact the success of memorable events. Join us to be part of a team that values exceptional service and fosters a sense of belonging.
Contact Details:
Mercure Blackburn Dunkenhalgh Hotel & Spa Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Meetings & Events (M&E) Operations Manager in Accrington
✨Tip Number 1
Network like a pro! Attend industry events and connect with people in the M&E space. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! If you’ve got a portfolio of past events you’ve managed, bring it along to interviews. Visuals can really help demonstrate your attention to detail and organisational prowess.
✨Tip Number 3
Be proactive! Follow up after interviews with a thank-you email that highlights your enthusiasm for the role. It shows you’re genuinely interested and keeps you fresh in their minds.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from candidates who are excited about joining our team. Plus, it gives you a better chance to stand out!
We think you need these skills to ace Meetings & Events (M&E) Operations Manager in Accrington
Some tips for your application 🫡
Show Your Passion for Events:When writing your application, let your enthusiasm for events shine through! Share any relevant experiences that highlight your love for planning and executing successful gatherings. We want to see how you can bring that energy to our team!
Be Detail-Oriented:Attention to detail is key in this role, so make sure your application reflects that. Double-check for any typos or errors, and ensure your CV and cover letter are well-structured. This will show us that you take pride in your work and understand the importance of precision.
Tailor Your Application:Don’t just send a generic application! Take the time to tailor your CV and cover letter to the M&E Operations Manager role. Highlight specific skills and experiences that align with the job description, like your multitasking abilities and experience in fast-paced environments.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us that you’re proactive and keen to join our team!
How to prepare for a job interview at Mercure Blackburn Dunkenhalgh Hotel & Spa
✨Know Your Events Inside Out
Before the interview, research the types of events the hotel typically hosts. Familiarise yourself with their past events and think about how you can contribute to their success. This shows your genuine interest and helps you speak confidently about how you can enhance their operations.
✨Showcase Your Communication Skills
As an M&E Operations Manager, exceptional verbal communication is key. Practice articulating your thoughts clearly and concisely. You might even want to prepare a few examples of how you've effectively communicated with teams or clients in past roles to demonstrate your skills.
✨Demonstrate Your Multitasking Abilities
In a fast-paced environment, multitasking is crucial. Prepare to discuss specific instances where you've successfully managed multiple tasks or events simultaneously. Highlight your organisational strategies and how you prioritise tasks to ensure everything runs smoothly.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the hotel's event management processes, team culture, and expectations. This not only shows your enthusiasm but also helps you gauge if the role is the right fit for you.
