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- Tasks: Generate leads and support revenue growth while engaging with clients and hotel teams.
- Company: Join Aimbridge Hospitality EMEA, a leader in connecting people to amazing experiences worldwide.
- Benefits: Enjoy hotel discounts, flexible pay options, career breaks, and uncapped incentives.
- Why this job: Be part of a vibrant team that values diversity and offers exceptional guest experiences.
- Qualifications: Strong communication, organisational, and customer service skills are essential for success.
- Other info: This role is based at Mercure Birmingham West Hotel on a full-time basis.
The predicted salary is between 28800 - 43200 £ per year.
Who are we? Aimbridge Hospitality EMEA are a division of the global Aimbridge Hospitality brand. We are passionate about connecting great people to great experiences in exciting destinations, working with brands such as Hilton, IHG, Accor, Marriott and everything in between. From the rich diversity of our people and locations to our "people first" approach to business, the Aimbridge experience is like no other.
What is in it for you? As part of the Aimbridge team, you will have access to industry leading benefits that include:
- Industry leading training and leadership development opportunities
- Hotel discounts portfolio wide - Staff rates and up to 50% discount on food & beverage and spa
- Wagestream - Stream up to 40% pay as it is earned and set automatic savings to support your financial wellbeing.
- 24/7 access to our employee assistance programme
- Staff meals on duty
- Starting salary above national minimum wage
- Career and lifestyle breaks - Allowing you to take time off for key life events.
- Free staff parking
- Uncapped incentives to reward you for your contributions
A day in the life of... As Hotel Sales Executive your role will be to carry out projects and generate leads resulting in revenue growth within the business and support the delivery of the commercial strategy. Identifying any new leads and contacts, working with the front of house teams in driving engagement. You will conduct sales lead calls to potential new accounts and clients and ensuring all sales databases are kept accurate and up to date. Performing general office duties and administrative tasks where needed which include weekly and monthly reports.
What do we need from you?
- Communication Skills: As the face of our hotel you'll need to have excellent communication skills to successfully interact with clients, vendors, and hotel staff. You should be able to communicate effectively in writing and verbally and have strong interpersonal skills.
- Organisational Skills: Strong organisational skills are essential for this role. You'll need to be able to manage multiple tasks, prioritise responsibilities, and work effectively under pressure. They should have excellent attention to detail and be able to manage budgets and schedules.
- Customer Service Skills: You'll work with our guests first hand so you'll need excellent customer service skills to ensure that our clients have a positive experience. You should be able to anticipate client needs, provide excellent service, and resolve issues quickly and effectively.
- Flexibility: To handle unexpected changes or last-minute requests you'll need to be flexible and approachable. You should be able to think on your feet and quickly come up with solutions to any issues that arise.
Most importantly, to be successful in this role, you will be passionate about providing an exceptional guest experience and living through our brand standards.
Please note that this role is based at Mercure Birmingham West Hotel on a full time basis. At Aimbridge, we recognise that people are the heart of our business. As a Global leader, we are committed to representing our global community and offering everyone 'A Place to Grow'. So, click apply today, we'd love to welcome you to our inclusive team shaping the future of hospitality.
Contact Detail:
Mercure Birmingham West Hotel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hotel Sales Executive
✨Tip Number 1
Familiarise yourself with the hotel brands Aimbridge works with, such as Hilton and Marriott. Understanding their unique selling points and customer service standards will help you tailor your approach during interviews.
✨Tip Number 2
Network within the hospitality industry by attending local events or joining online forums. Building connections can lead to valuable insights and potential referrals for the Hotel Sales Executive position.
✨Tip Number 3
Prepare to discuss your previous sales experiences and how they relate to generating leads and revenue growth. Be ready to share specific examples of how you've successfully engaged clients in the past.
✨Tip Number 4
Showcase your organisational skills by discussing how you manage multiple tasks and prioritise responsibilities. Consider preparing a brief outline of your strategies for keeping sales databases accurate and up to date.
We think you need these skills to ace Hotel Sales Executive
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in sales and customer service. Emphasise any previous roles where you successfully generated leads or managed client relationships, as these are key for the Hotel Sales Executive position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for hospitality and your understanding of Aimbridge's values. Mention specific examples of how your skills align with the job requirements, particularly in communication and organisational skills.
Showcase Your Communication Skills: Since excellent communication is crucial for this role, consider including a brief section in your application that demonstrates your written communication abilities. This could be a short paragraph summarising your approach to client interactions or a relevant achievement.
Highlight Flexibility and Problem-Solving: In your application, provide examples of how you've handled unexpected changes or challenges in previous roles. This will demonstrate your flexibility and ability to think on your feet, which are essential traits for the Hotel Sales Executive position.
How to prepare for a job interview at Mercure Birmingham West Hotel
✨Showcase Your Communication Skills
As a Hotel Sales Executive, you'll be the face of the hotel. Make sure to demonstrate your excellent communication skills during the interview. Practice articulating your thoughts clearly and confidently, both verbally and in writing, as this will be crucial for interacting with clients and colleagues.
✨Highlight Your Organisational Abilities
This role requires strong organisational skills. Be prepared to discuss how you manage multiple tasks and prioritise responsibilities. Share examples from your past experiences where your attention to detail and ability to handle pressure led to successful outcomes.
✨Emphasise Customer Service Experience
Customer service is key in this position. During the interview, talk about your previous roles where you provided exceptional service. Highlight any instances where you anticipated client needs or resolved issues effectively, showcasing your commitment to a positive guest experience.
✨Demonstrate Flexibility and Problem-Solving Skills
Flexibility is essential in hospitality. Prepare to discuss situations where you had to adapt quickly to changes or unexpected requests. Show that you can think on your feet and come up with solutions, which will reassure the interviewer of your capability to handle the dynamic nature of the role.
