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- Tasks: Support high-impact AI projects in retail and e-commerce from anywhere.
- Company: Join Mercor, a leader in connecting talent with top AI research labs.
- Benefits: Competitive pay, flexible hours, and remote work opportunities.
- Why this job: Make a real impact on the future of retail with cutting-edge AI technology.
- Qualifications: 3+ years in retail or e-commerce, strong analytical skills, and a relevant degree.
- Other info: Immediate start with excellent growth potential in a dynamic environment.
Overview
Retail Operations Specialist role at Mercor
This range is provided by Mercor. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range
$35.00/hr – $100.00/hr
Company Introduction
Mercor connects elite creative and technical talent with leading AI research labs. Headquartered in San Francisco, our investors include Benchmark, General Catalyst, Peter Thiel, Adam D\\\’Angelo, Larry Summers, and Jack Dorsey.
Role Overview
- Position: Retail and E-commerce Professional – Independent Contractor, Remote
- Commitment: 15–25 hours/week, flexible up to 40 hours/week
- Duration: 1–2 months
- Support high-impact projects with leading AI labs. Contribute to evaluating and refining AI systems for retail and e-commerce.
Responsibilities
- Review AI-generated category strategies, pricing tests, and promotional frameworks
- Provide structured feedback on merchandising, P&L ownership, vendor management, and inventory optimization
- Evaluate AI recommendations on marketplace growth, affiliate marketing, and ROI measurement
- Stress-test AI outputs on supply chain logistics, SKU rationalization, and omni-channel execution
- Tag and organize content by retail function (category management, merchandising, e-commerce operations, supply chain)
- Support benchmarking to assess AI capabilities in retail and e-commerce contexts
Requirements / Qualifications
- Must-Have Qualifications
- 3+ years of experience in retail, category management, merchandising, supply chain, or e-commerce operations
- Track record of owning P&L, leading vendor negotiations, and executing category/merchandising strategies
- Degree in Business, Marketing, Supply Chain, or a related field (Bachelor’s minimum; MBA preferred)
- Familiarity with tools and data sources used in retail operations (Shopify, Salesforce Commerce Cloud, Mintel, Nielsen/IRI, 84.51°, or equivalent)
- Strong analytical, negotiation, and communication skills
- Ability to deliver structured, actionable feedback on retail strategies and operational execution
Engagement Details
- Start Date: Immediate
- Compensation: $40–$80 USD/hr, competitive hourly rate based on experience
- Contract Type: Independent contractor
- Schedule: Fully remote and asynchronous – flexible working hours
- Payment: Daily via Stripe Connect
Application Process
- Upload resume
- AI interview: A short, 15-minute conversational session to understand your background, experience, and interest in the role
- If selected, next steps and onboarding details will follow within a few days
Apply through Mercor to shape frontier AI research.
Seniority level
- Mid-Senior level
Employment type
- Contract
Job function
- Consulting
- Strategy/Planning
- Supply Chain
Industries
- Software Development
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Retail Operations Specialist employer: Mercor
Contact Detail:
Mercor Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Operations Specialist
✨Tip Number 1
Network like a pro! Reach out to your connections in the retail and e-commerce space. A friendly chat can lead to opportunities that aren’t even advertised yet. Don’t be shy; we all love a good catch-up!
✨Tip Number 2
Prepare for that AI interview! Brush up on your experience with tools like Shopify and Salesforce. We want to hear how you’ve tackled challenges in retail operations, so have some examples ready to share.
✨Tip Number 3
Showcase your analytical skills! When discussing your past roles, highlight how you’ve used data to drive decisions. We’re looking for someone who can provide structured feedback, so let’s see those numbers!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining us at Mercor and contributing to exciting AI projects in retail.
We think you need these skills to ace Retail Operations Specialist
Some tips for your application 🫡
Tailor Your Resume: Make sure your resume highlights your experience in retail and e-commerce. We want to see how your skills align with the role, so don’t be shy about showcasing your P&L ownership and vendor negotiation successes!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about AI in retail and how your background makes you a perfect fit for this role. We love seeing genuine enthusiasm!
Be Clear and Concise: When filling out your application, keep your answers clear and to the point. We appreciate straightforward communication, so avoid fluff and get straight to the good stuff that showcases your expertise.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy and quick!
How to prepare for a job interview at Mercor
✨Know Your Numbers
As a Retail Operations Specialist, you'll need to demonstrate your understanding of P&L ownership and financial metrics. Brush up on your past experiences where you successfully managed budgets or improved profitability. Be ready to share specific examples that highlight your analytical skills.
✨Familiarise Yourself with Tools
Make sure you're well-versed in the tools mentioned in the job description, like Shopify and Salesforce Commerce Cloud. If you have experience with these platforms, prepare to discuss how you've used them to optimise retail operations or enhance customer experiences.
✨Prepare for AI Discussions
Since this role involves evaluating AI-generated strategies, be prepared to discuss your thoughts on AI in retail. Think about how AI can impact category management and supply chain logistics, and come armed with examples of how you've leveraged technology in your previous roles.
✨Practice Structured Feedback
The ability to provide structured, actionable feedback is crucial. Before your interview, practice articulating your thoughts clearly and concisely. Consider using the STAR method (Situation, Task, Action, Result) to frame your responses when discussing past experiences.