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For Companies At a Glance
- Tasks: Help patients navigate their health journey and improve care outcomes.
- Company: Join a cutting-edge AI research company backed by top investors.
- Benefits: Earn $60–$85/hour, work remotely, and enjoy flexible hours.
- Other info: Dynamic remote work environment with daily application reviews.
- Why this job: Make a real difference in people's lives while working with innovative technology.
- Qualifications: 3+ years in healthcare roles with strong communication skills.
The predicted salary is between 48000 - 68000 £ per year.
Mercor connects elite creative and technical talent with leading AI research labs. Headquartered in San Francisco, our investors include Benchmark, General Catalyst, Peter Thiel, Adam D'Angelo, Larry Summers, and Jack Dorsey.
Position: Personal Health Expert
Type: Contract
Compensation: $60–$85/hour
Location: Remote
Role Responsibilities
- Develop long-horizon health-admin tasks with deterministic rubrics to evaluate agent performance against verifiable ground truth.
- Build scenarios in Records and Visits, Medications and Labs, and Payer and Documentation to ensure accurate and structured outputs.
- Evaluate medical timelines, medication schedules, and insurance appeals for consistency with ground-truth data and known outcomes.
- Collaborate with AI labs to enhance agent evaluations in personal health navigation.
- Work independently and asynchronously to meet deadlines and improve task quality and throughput.
Qualifications Must-Have
- 3+ years as an RN, patient advocate, MA, or in a similar health-literate role.
- Expertise in insurance appeals, payer navigation, lab result interpretation, medication management, or patient portal workflows.
- Comfortable with creating and interpreting personal health artifacts like timelines and symptom logs.
- Strong written communication skills to articulate reasoning and encode it into deterministic rubrics.
Compensation & Legal
Hourly contractor, paid based on task quality and throughput.
Application Process (Takes 20–30 mins to complete)
- Upload resume
- AI interview based on your resume
- Submit form
Resources & Support
For details about the interview process and platform information, please check: https://talent.docs.mercor.com/welcome
For any help or support, reach out to: support@mercor.com
PS: Our team reviews applications daily. Please complete your AI interview and application steps to be considered for this opportunity.
Patient Advocate employer: Mercor
Contact Detail:
Mercor Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Patient Advocate
✨Tip Number 1
Get to know the company! Research Mercor and its mission. Understanding their values and goals will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Prepare for the AI interview by reviewing common questions related to patient advocacy and health navigation. The more comfortable you are with your answers, the better you'll perform.
✨Tip Number 3
Show off your skills! During the interview, be ready to discuss specific examples from your experience that highlight your expertise in insurance appeals and medication management. Real-life scenarios can make a big impact.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you note to express your appreciation for the opportunity. It’s a nice touch that can keep you top of mind as they make their decision.
We think you need these skills to ace Patient Advocate
Some tips for your application 🫡
Tailor Your Resume: Make sure your resume highlights your relevant experience as a patient advocate or in similar roles. We want to see how your skills align with the responsibilities listed in the job description, so don’t be shy about showcasing your expertise!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about the role and how your background makes you a perfect fit. We love seeing personality, so let your enthusiasm for the position come through.
Be Clear and Concise: When filling out the application form, keep your answers clear and to the point. We appreciate straightforward communication, especially since strong written skills are a must-have for this role. Avoid fluff and get straight to the facts!
Follow Up: After submitting your application, don’t hesitate to follow up if you haven’t heard back within a week or so. It shows initiative and keeps you on our radar. Remember, we review applications daily, so staying engaged can make a difference!
How to prepare for a job interview at Mercor
✨Know Your Stuff
Make sure you brush up on your knowledge of insurance appeals, medication management, and patient navigation. Being able to discuss these topics confidently will show that you’re not just qualified but also passionate about the role.
✨Showcase Your Communication Skills
Since strong written communication is key for this position, prepare examples of how you've effectively communicated complex health information in the past. This could be through reports, patient education materials, or even during consultations.
✨Familiarise Yourself with AI in Healthcare
As the role involves collaborating with AI labs, it’s a good idea to understand how AI is being used in personal health navigation. Research current trends and think about how you can contribute to enhancing agent evaluations.
✨Prepare for Scenario-Based Questions
Expect to tackle scenario-based questions during your interview. Think about how you would evaluate medical timelines or handle a complex insurance appeal. Practising these scenarios will help you articulate your thought process clearly.