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- Tasks: Create innovative HR scenarios and enhance employee experiences remotely.
- Company: Join a cutting-edge company connecting talent with top AI research labs.
- Benefits: Competitive hourly pay, flexible remote work, and a chance to shape HR practices.
- Other info: Dynamic role with daily application reviews and support available.
- Why this job: Make a real impact in HR operations while working with elite talent.
- Qualifications: 3+ years in HR operations and expertise in HRIS systems required.
The predicted salary is between 44000 - 64000 £ per year.
About the job Mercor connects elite creative and technical talent with leading AI research labs. Headquartered in San Francisco, our investors include Benchmark, General Catalyst, Peter Thiel, Adam D'Angelo, Larry Summers, and Jack Dorsey.
Position: HR Operations Expert
Type: Contract
Compensation: $55–$80/hour
Location: Remote
Role Responsibilities
- Build long-horizon people-ops tasks with deterministic rubrics to grade agent performance against verifiable ground truth.
- Develop scenarios for employee inquiries with documented correct answers and benefits questions aligned with plan documents.
- Construct lifecycle events scenarios, including onboarding/offboarding checklists and leave decisions with FMLA/ADA determinations.
- Design HRIS work scenarios with data updates and benefits enrollment based on rule-based eligibility outcomes.
- Ensure scenarios are challenging and require long sessions of focus.
Qualifications
Must-Have
- 3+ years in HR operations or people operations.
- Expertise in HRIS (e.g., Workday, Rippling, BambooHR, Gusto, Justworks), leave administration (FMLA, ADA), benefits administration, or FLSA classification.
- Comfortable with HR artifacts: policy responses, offer letters, change forms, leave decisions.
- Clear written communication; articulate reasoning step by step and encode into deterministic rubrics.
Preferred
- SHRM-CP / PHR certification.
Compensation & Legal
Hourly contractor
Application Process (Takes 20–30 mins to complete)
- Upload resume
- AI interview based on your resume
- Submit form
Resources & Support
For details about the interview process and platform information, please check: https://talent.docs.mercor.com/welcome
For any help or support, reach out to: support@mercor.com
PS: Our team reviews applications daily. Please complete your AI interview and application steps to be considered for this opportunity.
HR Operations Expert - Policy Specialist employer: Mercor
Contact Detail:
Mercor Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land HR Operations Expert - Policy Specialist
✨Tip Number 1
Get familiar with the company culture! Before your interview, dive into Mercor's values and mission. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Use mock interviews to sharpen your skills. We recommend focusing on HR scenarios relevant to the role, like handling employee inquiries or benefits questions, so you can demonstrate your expertise confidently.
✨Tip Number 3
Prepare your own questions! When it’s your turn to ask, show your curiosity about the role and the team. This not only helps you gauge if it's the right fit for you but also leaves a great impression on the interviewers.
✨Tip Number 4
Don’t forget to follow up! After your interview, shoot a quick thank-you email to express your appreciation for the opportunity. It’s a simple gesture that can set you apart from other candidates.
We think you need these skills to ace HR Operations Expert - Policy Specialist
Some tips for your application 🫡
Tailor Your Resume: Make sure your resume highlights your experience in HR operations and any relevant HRIS systems you've worked with. We want to see how your skills match the role, so don’t be shy about showcasing your expertise!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the HR Operations Expert role. We love seeing your personality come through, so keep it engaging and relevant to the job description.
Be Clear and Concise: When filling out the application form, make sure your answers are clear and to the point. We appreciate articulate reasoning, so take your time to express your thoughts step by step, especially when discussing your past experiences.
Apply Through Our Website: Don’t forget to apply through our website! It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it only takes 20–30 minutes to complete, so why not?
How to prepare for a job interview at Mercor
✨Know Your HRIS Inside Out
Make sure you’re well-versed in the HRIS systems mentioned in the job description, like Workday or BambooHR. Brush up on how they work and be ready to discuss your experience with them, as this will show you’re not just familiar but also capable of using these tools effectively.
✨Prepare for Scenario-Based Questions
Since the role involves constructing lifecycle events scenarios, think about potential employee inquiries and how you would handle them. Prepare examples from your past experience where you’ve successfully navigated similar situations, as this will demonstrate your problem-solving skills.
✨Articulate Your Thought Process
The job requires clear written communication and step-by-step reasoning. Practice explaining your thought process out loud, especially when discussing complex HR policies or decisions. This will help you convey your ideas clearly during the interview.
✨Familiarise Yourself with FMLA/ADA Regulations
Given the focus on leave administration, make sure you understand the key aspects of FMLA and ADA. Be prepared to discuss how you’ve applied these regulations in previous roles, as this will highlight your expertise and readiness for the position.