Your Role: As a Field Service Engineer, you will be the technical backbone of our Life Science business.
The following information aims to provide potential candidates with a better understanding of the requirements for this role.
Your role is crucial in ensuring our customers receive the highest quality service and support.
Here's a glimpse of your exciting responsibilities: Installation & Commissioning: Expertly install and commission instrumentation, predominately lab water purification systems at various client sites, ensuring optimal performance from day one.
Maintenance & Servicing: Perform regular maintenance and servicing to keep systems running smoothly, preventing downtime, and ensuring reliability.
Repairs: Diagnose and repair any issues with precision and speed, minimizing disruptions for our clientsValidation: Validate and calibrate equipment to ensure compliance with industry standards and client specifications.
Customer Support: Provide exceptional support and training to customers, empowering them to utilise our systems to their full potential.
Travel: Enjoy a dynamic role with travel predominantly around the West London area, offering new challenges and experiences every day.
Who you are:
Minimimum HNC or equivalent, in either an Engineering or Scientific discipline.
Technical Expertise: 2+ years' experience in a hands on engineering role.
Problem Solving Skills: Ability to diagnose and troubleshoot issues efficiently.
Customer focus: Excellent communication skills and customer-centric approach.
Adaptability: Flexibility to travel and adapt to varying work environments.
Team Player: Collaborative mindset and the ability to work independently.
Experience:
Previous field service experience is a plus, but not mandatory.
Comprehensive training and onboarding will be provided. xohmjla Generate leads for new hardware, consumables, accessories, and service contracts via the current CRM tool.
Field Service Engineer - West London in Vauxhall employer: Merck
Join a dynamic team in Livingston where innovation meets inclusivity! As a Production Operator in our cleanroom, you'll benefit from a supportive work culture that values diverse perspectives and fosters personal growth. With opportunities for professional development and a commitment to employee well-being, we empower you to make a meaningful impact in the fields of Healthcare, Life Science, and Electronics.
