At a Glance
- Tasks: Deliver exceptional customer service and manage orders while building strong customer relationships.
- Company: Global healthcare company dedicated to improving lives.
- Benefits: Competitive salary, supportive team environment, and opportunities for growth.
- Why this job: Join a dynamic team and make a difference in people's lives every day.
- Qualifications: GCSEs in English, Math, ICT, plus experience in customer service and sales.
- Other info: Apply by 28/01/2026 for this exciting opportunity!
The predicted salary is between 28800 - 43200 Β£ per year.
A global healthcare company is seeking a Customer Service Professional based in England. This onsite role involves delivering exceptional customer service, managing orders, and fostering customer relationships.
Candidates should have GCSE qualifications in English, Math, and ICT, along with proven experience in customer service and sales. The position requires a customer-oriented approach to resolve queries effectively while maintaining high productivity.
Closing date for applications is 28/01/2026.
Onsite Customer Service & Sales Specialist in Stanley employer: Merck
Contact Detail:
Merck Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Onsite Customer Service & Sales Specialist in Stanley
β¨Tip Number 1
Get to know the company inside out! Research their values, mission, and recent news. This will help you tailor your approach and show them you're genuinely interested in being part of their team.
β¨Tip Number 2
Practice your customer service scenarios! Think about common queries and how you'd handle them. Role-playing with a friend can help you feel more confident when it comes to the real deal.
β¨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider tips and might even lead to a referral!
β¨Tip Number 4
Don't forget to apply through our website! Itβs the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace Onsite Customer Service & Sales Specialist in Stanley
Some tips for your application π«‘
Tailor Your CV: Make sure your CV highlights your customer service and sales experience. We want to see how you've delivered exceptional service in the past, so donβt hold back on those achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why youβre the perfect fit for this role. We love seeing genuine enthusiasm for customer service, so let your personality come through.
Showcase Your Qualifications: Donβt forget to mention your GCSEs in English, Math, and ICT. Weβre looking for candidates who meet these requirements, so make sure theyβre front and centre in your application.
Apply Through Our Website: We encourage you to apply directly through our website. Itβs the easiest way for us to receive your application and ensures youβre considered for the role. Plus, it shows youβre keen to join our team!
How to prepare for a job interview at Merck
β¨Know Your Customer Service Basics
Brush up on the key principles of customer service. Be ready to discuss your previous experiences and how you handled challenging situations. Think of specific examples that showcase your problem-solving skills and ability to maintain a positive attitude under pressure.
β¨Showcase Your Sales Skills
Prepare to talk about your sales achievements. Whether itβs meeting targets or upselling products, have concrete numbers and stories ready. This will demonstrate your capability in driving sales while providing excellent customer service.
β¨Research the Company
Familiarise yourself with the healthcare companyβs values, mission, and recent news. This knowledge will help you tailor your answers and show genuine interest in the role. Plus, itβll give you a chance to ask insightful questions at the end of the interview.
β¨Practice Active Listening
During the interview, make sure to listen carefully to the questions being asked. Respond thoughtfully and donβt hesitate to ask for clarification if needed. This shows that you value communication, which is crucial in customer service roles.