Remote Account Manager (RAM), Veterinary Products, Companion Animal (Ontario) / Gestionnaire de[...]

Territory: Ontario

The Remote Account Manager (RAM) is responsible for communicating with veterinary customers to initiate and sustain sales relationships and promote, position, and sell the companion animal line of products and services to meet and exceed customers’ needs. The RAM is also responsible for achieving the annual sales and business objectives within the established business plan for the territory.

To optimize the impact of our interactions, the RAM must also develop an effective working relationship with all account managers in their region (which is Ontario minus the Ottawa area). The RAM is responsible for understanding the customer needs and communicating accurate and complete product information and support through targeted communications and call activities towards the goal of increasing sales and market penetration. Strategic and innovative methods of communication and relationship building are encouraged to further strengthen clinic partnerships. Communications should be aligned to the OCS model and have the next best event determined and followed up with the customer in a timely manner.

The activities of the RAM also include conducting webinars, attending product and sales training, and participating in conferences and conventions. RAMs may also be called upon to engage with Key Account contacts during various marketing initiatives. The RAM optimizes business potential in the territory through effective collaboration, analysis, planning, implementation, and organization of work.

Other duties include managing territory data through CRM and all other relevant territory management tools. There are additional administrative duties which include but are not limited to: territory planning, account planning and call planning, performance monitoring, recording daily calls with accounts, expense management, and shipment requests from clients. Performance is measured on success within territory, as well as targeted promotions and other performance standards consistent with operating objectives.

The RAM will complete tasks in a manner fully consistent with our Company's commitment to our Values and Standards, policies, procedures, industry standards, and all laws and regulations.

Qualifications:

• Bachelor degree, Science degree is preferred, Veterinary Technician Diploma is acceptable
• Pharmaceutical sales or experience in the Animal Health Industry
• Experience in Small Animal Veterinary Practice as Animal Health technician or Veterinarian
• Thorough understanding of the Animal Health Industry and Veterinary Practice operation is an asset
• Proficiency in office technology and related software
• Strong communication skills (both written and oral)
• Comfortable with new technologies
• Negotiation skills
• Language spoken and written: English

We are proud to be a company that embraces the value of bringing diverse, talented, and committed people together. The fastest way to breakthrough innovation is when diverse ideas come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another’s thinking and approach problems collectively. We are an equal opportunity employer, committed to fostering an inclusive and diverse workplace.