At a Glance
- Tasks: Install, maintain, and repair lab equipment while providing top-notch customer support.
- Company: Innovative company focused on science and technology in Healthcare and Life Science.
- Benefits: Comprehensive training, inclusive culture, and opportunities for personal growth.
- Other info: Travel around London for exciting challenges and experiences.
- Why this job: Join a dynamic team making a real impact in the world of science and technology.
- Qualifications: HNC or equivalent in Engineering/Science; strong problem-solving and communication skills.
The predicted salary is between 35000 - 45000 £ per year.
Work Your Magic with us! Ready to explore, break barriers, and discover more? We know you’ve got big plans – so do we! Our colleagues across the globe love innovating with science and technology to enrich people’s lives with our solutions in Healthcare, Life Science, and Electronics. Together, we dream big and are passionate about caring for our rich mix of people, customers, patients, and planet. That's why we are always looking for curious minds that see themselves imagining the unimaginable with us.
Your Role: As a Field Service Engineer, you will be the technical backbone of our Life Science business. Your role is crucial in ensuring our customers receive the highest quality service and support. Here's a glimpse of your exciting responsibilities:
- Installation & Commissioning: Expertly install and commission instrumentation, predominately lab water purification systems at various client sites, ensuring optimal performance from day one.
- Maintenance & Servicing: Perform regular maintenance and servicing to keep systems running smoothly, preventing downtime, and ensuring reliability.
- Repairs: Diagnose and repair any issues with precision and speed, minimizing disruptions for our clients.
- Validation: Validate and calibrate equipment to ensure compliance with industry standards and client specifications.
- Customer Support: Provide exceptional support and training to customers, empowering them to utilise our systems to their full potential.
- Travel: Enjoy a dynamic role with travel predominantly around the London area, offering new challenges and experiences every day.
Who you are:
- Minimum HNC or equivalent, in either an Engineering or Scientific discipline.
- Technical Expertise: Strong technical background in field service, particularly in lab equipment or a minimum of 2 years’ experience within a Lab environment.
- Problem Solving Skills: Ability to diagnose and troubleshoot issues efficiently.
- Customer focus: Excellent communication skills and customer-centric approach.
- Adaptability: Flexibility to travel and adapt to varying work environments.
- Team Player: Collaborative mindset and the ability to work independently.
- Experience: Previous field service experience is a plus, but not mandatory. Comprehensive training and onboarding will be provided.
What we offer: We are curious minds that come from a broad range of backgrounds, perspectives, and life experiences. We believe that this variety drives excellence and innovation, strengthening our ability to lead in science and technology. We are committed to creating access and opportunities for all to develop and grow at your own pace. Join us in building a culture of inclusion and belonging that impacts millions and empowers everyone to work their magic and champion human progress!
Apply now and become a part of a team that is dedicated to Sparking Discovery and Elevating Humanity!
Field Service Engineer - London in Gillingham employer: Merck
As a Field Service Engineer in London, you will join a dynamic team that thrives on innovation and collaboration, dedicated to enriching lives through cutting-edge solutions in Healthcare and Life Science. Our inclusive work culture fosters personal and professional growth, offering comprehensive training and opportunities to develop your skills while making a meaningful impact in the community. With a focus on employee well-being and a commitment to diversity, we empower our colleagues to explore their potential and contribute to a brighter future.
StudySmarter Expert Advice🤫
We think this is how you could land Field Service Engineer - London in Gillingham
✨Tip Number 1
Network like a pro! Reach out to current or former employees on LinkedIn and ask about their experiences. A friendly chat can give you insider info and might even lead to a referral!
✨Tip Number 2
Prepare for the interview by researching the company’s latest projects and innovations. Show us that you’re not just interested in the role, but also in how you can contribute to our mission of enriching lives with science and technology.
✨Tip Number 3
Practice your problem-solving skills! We love candidates who can think on their feet. Try some mock scenarios related to field service engineering to showcase your technical expertise during the interview.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re genuinely interested in joining our team and working your magic with us!
We think you need these skills to ace Field Service Engineer - London in Gillingham
Some tips for your application 🫡
Show Your Passion:Let us see your enthusiasm for the role! In your application, share why you're excited about being a Field Service Engineer and how you connect with our mission to enrich lives through science and technology.
Tailor Your CV:Make sure your CV highlights relevant experience and skills that match the job description. We want to see your technical expertise and problem-solving abilities shine through, so don’t hold back!
Craft a Compelling Cover Letter:Your cover letter is your chance to tell your story. Use it to explain how your background fits with our values and the specific responsibilities of the role. Keep it engaging and personal – we love a good narrative!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts!
How to prepare for a job interview at Merck
✨Know Your Tech
Brush up on your technical knowledge related to lab equipment and field service. Be ready to discuss specific systems you've worked with, especially lab water purification systems, as this will show your expertise and readiness for the role.
✨Showcase Problem-Solving Skills
Prepare examples of how you've diagnosed and resolved issues in previous roles. Use the STAR method (Situation, Task, Action, Result) to structure your answers, demonstrating your ability to think on your feet and provide solutions efficiently.
✨Customer-Centric Approach
Highlight your experience in customer support and training. Share stories where you empowered clients to use systems effectively, showcasing your communication skills and commitment to exceptional service.
✨Embrace Adaptability
Since the role involves travel and varying work environments, be prepared to discuss how you've adapted to new situations in the past. This could include working in different labs or adjusting to unexpected challenges while on-site.
