Merck is seeking a Lead Associate, Customer Service to steer the Order & Logistics function, ensuring accurate order processing and timely delivery. You will lead a team, drive service excellence, and coordinate with Demand Planning, Supply Chain, and Commercial teams to resolve fulfilment challenges.
The role focuses on continuous improvement, automation, and customer satisfaction, with responsibilities spanning data reporting, escalation management, and process optimization to support business
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Customer Service & Fulfillment Operations Lead employer: Merck
Join a dynamic team in Livingston where innovation meets inclusivity! As a Production Operator in our cleanroom, you'll benefit from a supportive work culture that values diverse perspectives and fosters personal growth. With opportunities for professional development and a commitment to employee well-being, we empower you to make a meaningful impact in the fields of Healthcare, Life Science, and Electronics.