At a Glance
- Tasks: Engage with key stakeholders to boost vaccination uptake and improve health outcomes.
- Company: Join a leading healthcare company dedicated to public health and community well-being.
- Benefits: Competitive salary, travel opportunities, and professional development in the healthcare sector.
- Other info: Field-based role with a focus on collaboration and community impact.
- Why this job: Make a real difference in public health while building valuable relationships and skills.
- Qualifications: Experience in customer-facing roles and a degree in a relevant field required.
The predicted salary is between 50000 - 60000 £ per year.
This is 3 field based roles that have specific geographic allocations:
- Territory 1: Northern Ireland, Scotland, North East & North Cumbria
- Territory 4: Wales, Birmingham, Solihull & Black Country, Herefordshire, Worcestershire, Coventry & Warwickshire, Staffordshire, Stoke, Shropshire, Telford & Wrekin, Bristol, North Somerset & Gloucestershire
- Territory 5: Surrey & Sussex, Kent & Medway, Hampshire & Isle of Wight, Somerset, Bath, Swindon, Wiltshire & Dorset, Devon, Cornwall & Isles of Scilly
The Vaccines Account Manager is a key customer‑facing role accountable for regional and local pull‑through of National Immunisation Programmes (NIPs) and supporting optimal uptake of priority vaccines. The Vaccine Account Managers will support the V&PH Business Unit in improving vaccination coverage rates and reducing health inequalities through engaging key stakeholders across both primary (e.g. school immunisers, GP practices) and secondary care settings (e.g. hospitals). The role combines expertise in account management, promotion, education, and digital engagement to maximise brand adoption and satisfaction, ensuring cohesive execution across assigned geographies.
Key Responsibilities
- Identify, build and sustain long‑term relationships with key customers, influencers and system stakeholders across prioritised territories.
- Diagnose local and regional barriers to vaccination uptake and co‑create targeted engagement plans that address gaps and enhance VCR performance.
- Execute compliant promotional engagements, both face‑to‑face and virtual that drive behaviour change aligned to brand strategy and increase vaccination uptake.
- Facilitate tailored education, workshops and capability‑building initiatives for local and regional stakeholders.
- Utilise approved data sets and dashboards for iterative planning, tactical implementation, and accurate CRM documentation including digital consent acquisition.
- Gather real‑world market insights to inform future strategy and messaging.
- Be accountable for the pull‑through of marketing campaigns (Marketing retains campaign creation ownership) and for translating customer insight to refine local execution.
- Partner with Vaccine Healthcare Leads in overlapping geographies to ensure compliant and cohesive delivery across accounts.
- Maintain exemplary standards of governance and ABPI compliance across all engagements and materials.
Skills and Competencies required
- Account management excellence: skilled in prioritisation, stakeholder mapping and tailored engagement planning.
- Influencing skills: able to engage credibly with system leaders, clinicians and system partners.
- Commercial & analytical acumen: uses data to identify barriers, prioritise accounts and measure pull‑through effectiveness.
- Communication & education delivery: able to facilitate workshops and translate complex information clearly.
- Governance & compliance mindset: strong understanding of ABPI and internal SOPs.
- Collaboration: works effectively with peers, Marketing, Vaccines Healthcare Leads, and cross‑functional teams.
- Resilience & adaptability: navigates regional and local variation and responds quickly to emerging needs.
Ways of Working required
- Win as One Team: Collaborates proactively with field and marketing to ensure aligned execution and shared outcomes.
- Focus on What Matters: Prioritises activities that most effectively improve vaccination uptake and closes gaps that drive inequality.
- Act with Urgency: Responds rapidly to emerging barriers, seasonal pressures and customer needs while maintaining high compliance standards.
- Experiment, Learn & Adapt: Tests new approaches, applies learnings and continuously improves customer engagement quality.
- Embrace Diversity & Inclusion: Respects diverse stakeholder perspectives and creates an inclusive environment that strengthens decision‑making.
- Speak Up & Be Open‑Minded: Encourages constructive challenge and transparent communication to enable better outcomes.
Experience required
- Significant in customer‑facing or commercial roles within life sciences or healthcare.
- Proven capability in building strong external relationships and influencing key decision‑makers.
- Experience collaborating with Marketing to enhance promotional materials and execution.
- Bachelor’s degree and ABPI Diploma required.
- Field‑based role with regular travel across assigned geography and occasional travel to the UK office.
Required Skills
- Account Management
- Adaptability
- Business Compliance
- Contract Management
- Customer Engagement
- Customer Experience Improvement
- Customer‑Focused
- Customer Insights
- Customer Management
- Customer Needs Assessments
- Customer Service Improvement
- Data Analysis
- Engaging Leadership
- Health Care Systems
- Managing Workshops
- Market Analysis
- Open‑Mindedness
- Pharmaceutical Sales
- Prioritization
- Product Knowledge
- Project Management
- Sales Proficiency
- Sales Target Achievement
- Stakeholder Engagement
Vaccines Account Manager (x3 Field Based) employer: Merck Sharp & Dohme Corp.
As a Vaccines Account Manager, you will join a dynamic team dedicated to improving public health through vaccination initiatives across diverse territories in the UK. Our company fosters a collaborative work culture that values innovation and inclusivity, providing ample opportunities for professional growth and development. With a strong commitment to employee well-being and a focus on impactful community engagement, we offer a rewarding environment where your contributions can make a real difference.
Contact Details:
Merck Sharp & Dohme Corp. Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Vaccines Account Manager (x3 Field Based)
✨Tip Number 1
Get to know the key players in your territory! Research local stakeholders and decision-makers in healthcare. Building relationships with them can give you a leg up when it comes to understanding their needs and how you can help improve vaccination uptake.
✨Tip Number 2
Practice your pitch! Whether it's face-to-face or virtual, being able to clearly communicate the benefits of vaccines and your role in promoting them is crucial. Role-play with a friend or colleague to refine your delivery and boost your confidence.
✨Tip Number 3
Stay on top of the latest data and trends in vaccination rates. Use this information to tailor your engagement plans and show stakeholders that you're not just knowledgeable but also proactive in addressing barriers to uptake.
✨Tip Number 4
Don’t forget to leverage our website for job applications! It’s a great way to showcase your skills and experience directly to us. Plus, we love seeing candidates who take the initiative to apply through our platform!
We think you need these skills to ace Vaccines Account Manager (x3 Field Based)
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the role of Vaccines Account Manager. Highlight your experience in account management and any relevant healthcare roles. We want to see how your skills align with our mission to improve vaccination uptake!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're passionate about vaccines and how you can help tackle health inequalities. Be sure to mention specific examples of your past successes in similar roles.
Showcase Your Stakeholder Engagement Skills:In your application, emphasise your ability to build relationships with key stakeholders. We’re looking for someone who can engage effectively with system leaders and clinicians, so share any relevant experiences that demonstrate this.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen to join the StudySmarter team!
How to prepare for a job interview at Merck Sharp & Dohme Corp.
✨Know Your Territory
Familiarise yourself with the specific geographic areas you'll be covering. Understand the local healthcare systems, key stakeholders, and any unique challenges they face regarding vaccination uptake. This knowledge will help you demonstrate your commitment and readiness to tackle the role head-on.
✨Showcase Your Relationship-Building Skills
Prepare examples of how you've successfully built and maintained relationships in previous roles. Highlight your influencing skills and how you've engaged with system leaders or clinicians. This is crucial for a customer-facing role like the Vaccines Account Manager.
✨Demonstrate Your Analytical Acumen
Be ready to discuss how you've used data to identify barriers and measure success in past projects. Bring examples of how you've adapted strategies based on insights gathered from market data. This will show your commercial mindset and ability to drive results.
✨Emphasise Compliance and Governance
Understand the importance of ABPI compliance and internal SOPs in this role. Be prepared to discuss how you've ensured compliance in your previous positions and how you plan to maintain high standards in your future work. This will reassure interviewers of your professionalism and attention to detail.
