Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support farmers by installing and training on advanced livestock monitoring equipment.
- Company: Join a leading company dedicated to animal health and innovative veterinary solutions.
- Benefits: Enjoy flexible work arrangements and the chance to make a real impact in agriculture.
- Why this job: Be part of a dynamic team improving animal welfare and farm efficiency.
- Qualifications: Experience with milking equipment and strong communication skills are essential.
- Other info: Applications close on 30th June 2025, so don't miss out!
The predicted salary is between 28800 - 43200 £ per year.
Through its commitment to the Science of Healthier Animals, our company offers veterinarians, farmers, pet owners and governments one of the widest ranges of veterinary pharmaceuticals, vaccines and health management solutions and services as well as an extensive suite of digitally connected identification, traceability and monitoring products. Our company is dedicated to preserving and improving the health, well-being and performance of animals and the people who care for them.
Our company has a range of market leading monitoring and milking equipment which is sold directly to farmers and installed by approved third parties. The role will form part of our product support function within the Ruminant Business Unit of Animal Health. A typical day would look like undertaking site surveys for our equipment, coordinating, delivering and assessing installations of that equipment, training up users in the hardware and software aspects of the monitoring equipment and being responsible for coordinating the response on any post-sales issues the customer may have. Success would look like more farmers using our equipment and being part of a highly functioning team.
The primary activities include but are not limited to:
- Lead on all post-sales aspects for our range of livestock intelligence equipment (monitoring, milking, reading and weighing)
- Completion and review of site surveys for monitoring equipment
- Co-ordination and approval of installations
- In person onboarding of new users of the equipment
- Co-ordination of post-sales issues to ensure an efficient resolution and positive experience for the customer
- Maintain Salesforce CRM with work orders and customer interactions
- Regular contact with colleagues in the local regional team (sales and veterinary)
Skills Required:
- Working knowledge of milking equipment, particularly electronics
- Experience of working on dairy farms
- Presentation skills to small groups on technical subjects
- Administrative upkeep of databases, e.g. CRM
- Strong client-facing and communication skills
- Advanced troubleshooting, problem-solving and multi-tasking skills
- Basic Information Technology, Computer knowledge
Closing date for applications: 30th June 2025
Agricultural Technical Support Technician - Southern England employer: Merck Gruppe - MSD Sharp & Dohme
Contact Detail:
Merck Gruppe - MSD Sharp & Dohme Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Agricultural Technical Support Technician - Southern England
✨Tip Number 1
Familiarise yourself with the specific types of milking and monitoring equipment we use. Understanding the technical aspects will not only help you during interviews but also show your genuine interest in the role.
✨Tip Number 2
Network with professionals in the agricultural and veterinary fields. Attend industry events or join relevant online forums to connect with people who might provide insights or even referrals for the position.
✨Tip Number 3
Brush up on your presentation skills, as you'll need to train users on our equipment. Practising how to convey technical information clearly can set you apart from other candidates.
✨Tip Number 4
Demonstrate your problem-solving abilities by preparing examples of past experiences where you've successfully resolved technical issues. This will highlight your troubleshooting skills, which are crucial for this role.
We think you need these skills to ace Agricultural Technical Support Technician - Southern England
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and skills required for the Agricultural Technical Support Technician position. Tailor your application to highlight relevant experiences and knowledge in milking equipment and customer support.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience you have with agricultural technology, particularly in dairy farming. Mention specific instances where you've successfully resolved technical issues or trained users on equipment.
Showcase Communication Skills: Since the role involves client-facing interactions, make sure to demonstrate your strong communication skills. Provide examples of how you've effectively communicated technical information to non-technical audiences in your application.
Tailor Your Documents: Customise your CV and cover letter for this specific role. Use keywords from the job description, such as 'site surveys', 'post-sales support', and 'Salesforce CRM', to ensure your application stands out to hiring managers.
How to prepare for a job interview at Merck Gruppe - MSD Sharp & Dohme
✨Know Your Equipment
Familiarise yourself with the specific milking and monitoring equipment mentioned in the job description. Be prepared to discuss your experience with similar technologies and how you can apply that knowledge to support farmers effectively.
✨Demonstrate Communication Skills
Since the role involves training users and coordinating with clients, practice explaining technical concepts in simple terms. Think of examples where you've successfully communicated complex information to non-technical audiences.
✨Showcase Problem-Solving Abilities
Prepare to discuss past experiences where you encountered challenges on a dairy farm or with technical equipment. Highlight your troubleshooting skills and how you resolved issues to ensure customer satisfaction.
✨Understand the Company’s Mission
Research the company's commitment to animal health and their range of products. Be ready to express how your values align with theirs and how you can contribute to their mission of improving the health and performance of animals.
