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- Tasks: Support Irish-speaking clients with tailored solutions and exceptional service.
- Company: Join a vibrant multinational team in Bulgaria with Mercier Consultancy.
- Benefits: Enjoy a competitive salary, fully paid relocation, health insurance, and performance bonuses.
- Why this job: Make a real impact by helping clients navigate their journeys in a dynamic environment.
- Qualifications: Fluency in Irish is essential; client support experience is a plus.
- Other info: Great opportunity for career growth in a collaborative and supportive team.
The predicted salary is between 30000 - 42000 £ per year.
Mercier Consultancy MD is excited to announce an opening for an Irish Speaking Client Solutions Support role, offering fully paid relocation to a vibrant international team in Bulgaria! This position is perfect for individuals who are passionate about providing exceptional client service and support in a fast-paced environment. As a key member of our team, you will assist our multinational clients in navigating their journeys while ensuring their needs are met with tailored solutions.
Key Responsibilities
- Build strong relationships with Irish-speaking clients, understanding their specific needs and challenges.
- Respond to client inquiries, providing timely and effective resolutions to enhance their experience.
- Collaborate with internal teams to ensure seamless implementation and support of solutions.
- Provide insights and recommendations based on client feedback to improve service delivery.
- Conduct training and orientation sessions for clients to empower them in using our products and services.
- Stay updated on industry trends and our solutions to provide knowledgeable support.
Requirements
- Fluency in Irish (spoken and written) is mandatory; proficiency in English is highly desirable.
- Previous experience in client support or a related field is a plus.
- Strong problem-solving abilities with a client-centric approach.
- Excellent communication and interpersonal skills to build rapport with clients.
- Ability to manage multiple inquiries and projects while maintaining a high level of service.
- A proactive team player who is adaptable and thrives in a collaborative environment.
Benefits
- Competitive Monthly Salary.
- Fully Paid Relocation Package.
- High Monthly Performance Bonus.
- Fully Paid Training.
- Health Insurance.
- And Much More.
Seniority level: Entry level
Employment type: Full-time
Job function: Customer Service
Industries: IT Services and IT Consulting.
Irish Speaking Client Solutions Support for Multinational - Paid Relocation in London employer: Mercier Consultancy Medical
Contact Detail:
Mercier Consultancy Medical Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Irish Speaking Client Solutions Support for Multinational - Paid Relocation in London
✨Tip Number 1
Network like a pro! Reach out to current employees at Mercier Consultancy on LinkedIn or other platforms. Ask them about their experiences and any tips they might have for landing the Irish Speaking Client Solutions Support role.
✨Tip Number 2
Prepare for the interview by practising common client support scenarios. Think about how you would handle specific client inquiries and challenges, as this will show your problem-solving skills and client-centric approach.
✨Tip Number 3
Show off your language skills! Since fluency in Irish is a must, be ready to demonstrate your proficiency during the interview. You could even prepare a short introduction about yourself in Irish to impress the interviewers.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our vibrant team in Bulgaria!
We think you need these skills to ace Irish Speaking Client Solutions Support for Multinational - Paid Relocation in London
Some tips for your application 🫡
Show Off Your Irish Skills: Since fluency in Irish is a must, make sure to highlight your language skills right at the top of your application. We want to see how you can use your Irish-speaking abilities to connect with our clients!
Tailor Your Experience: When you're writing about your previous roles, focus on experiences that relate to client support. We love seeing how you've helped clients in the past, so share those stories that showcase your problem-solving skills and client-centric approach.
Keep It Professional Yet Friendly: While we appreciate a casual tone, remember to keep it professional. Use clear and concise language, and don’t forget to sprinkle in some personality! We’re looking for team players who can build rapport with clients.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join our vibrant team!
How to prepare for a job interview at Mercier Consultancy Medical
✨Know Your Client
Before the interview, research Mercier Consultancy and their client base. Understand the specific needs of Irish-speaking clients and think about how you can tailor your support to meet those needs. This will show your genuine interest in the role and help you stand out.
✨Showcase Your Communication Skills
Since excellent communication is key for this position, practice articulating your thoughts clearly in both Irish and English. Prepare examples of how you've successfully resolved client issues in the past, highlighting your interpersonal skills and ability to build rapport.
✨Demonstrate Problem-Solving Abilities
Think of specific scenarios where you faced challenges in client support. Be ready to discuss how you approached these problems and what solutions you implemented. This will illustrate your proactive mindset and client-centric approach.
✨Ask Insightful Questions
Prepare thoughtful questions about the company culture, team dynamics, and the tools you'll be using. This not only shows your enthusiasm for the role but also helps you gauge if the company is the right fit for you.
