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For Companies At a Glance
- Tasks: Support Irish-speaking clients with tailored solutions and exceptional service.
- Company: Join a vibrant international team in Bulgaria with Mercier Consultancy.
- Benefits: Enjoy a competitive salary, fully paid relocation, and health insurance.
- Why this job: Make a real impact while building strong client relationships in a dynamic environment.
- Qualifications: Fluency in Irish and strong communication skills are essential.
- Other info: Entry-level position with excellent training and performance bonuses.
The predicted salary is between 24000 - 36000 £ per year.
Irish Speaking Client Solutions Support for Multinational – Paid Relocation
Mercier Consultancy MD is excited to announce an opening for an Irish Speaking Client Solutions Support role, offering fully paid relocation to a vibrant international team in Bulgaria! This position is perfect for individuals who are passionate about providing exceptional client service and support in a fast-paced environment. As a key member of our team, you will assist our multinational clients in navigating their journeys while ensuring their needs are met with tailored solutions.
Base pay range
This range is provided by Mercier Consultancy Medical. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Key Responsibilities
- Build strong relationships with Irish-speaking clients, understanding their specific needs and challenges
- Respond to client inquiries, providing timely and effective resolutions to enhance their experience
- Collaborate with internal teams to ensure seamless implementation and support of solutions
- Provide insights and recommendations based on client feedback to improve service delivery
- Conduct training and orientation sessions for clients to empower them in using our products and services
- Stay updated on industry trends and our solutions to provide knowledgeable support
Requirements
- Fluency in Irish (spoken and written) is mandatory; proficiency in English is highly desirable
- Previous experience in client support or a related field is a plus
- Strong problem-solving abilities with a client-centric approach
- Excellent communication and interpersonal skills to build rapport with clients
- Ability to manage multiple inquiries and projects while maintaining a high level of service
- A proactive team player who is adaptable and thrives in a collaborative environment
Benefits
- Competitive Monthly Salary
- Fully Paid Relocation Package
- High Monthly Performance Bonus
- Fully Paid Training
- Health Insurance
- And Much More..
Seniority level
Entry level
Employment type
Full-time
Job function
Customer Service
Industries
IT Services and IT Consulting
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Irish Speaking Client Solutions Support for Multinational - Paid Relocation employer: Mercier Consultancy Medical
Contact Detail:
Mercier Consultancy Medical Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Irish Speaking Client Solutions Support for Multinational - Paid Relocation
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those already working at Mercier Consultancy. A friendly chat can open doors and give you insider info on the role.
✨Tip Number 2
Prepare for the interview by practising common questions related to client support. Think about how you can showcase your problem-solving skills and client-centric approach – we want to see that passion!
✨Tip Number 3
Show off your Irish language skills during the interview! Since fluency is a must, make sure to demonstrate your ability to communicate effectively in both Irish and English.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our vibrant team in Bulgaria!
We think you need these skills to ace Irish Speaking Client Solutions Support for Multinational - Paid Relocation
Some tips for your application 🫡
Show Off Your Irish Skills: Since fluency in Irish is a must, make sure to highlight your language skills right at the top of your application. Use clear examples of how you've used your Irish in previous roles or experiences to connect with clients.
Tailor Your Experience: We want to see how your past experiences relate to this role. Don’t just list your jobs; explain how they’ve prepared you for providing exceptional client support. Use keywords from the job description to make it pop!
Be Personable: This role is all about building relationships, so let your personality shine through in your application. Share a brief story or example that showcases your communication skills and client-centric approach.
Apply Through Our Website: To make sure your application gets the attention it deserves, apply directly through our website. It’s the best way for us to see your enthusiasm and ensure you’re considered for this exciting opportunity!
How to prepare for a job interview at Mercier Consultancy Medical
✨Know Your Client
Before the interview, research Mercier Consultancy and their client base. Understand the challenges faced by Irish-speaking clients and think about how you can provide tailored solutions. This will show your passion for client service and your proactive approach.
✨Showcase Your Communication Skills
Since excellent communication is key in this role, practice articulating your thoughts clearly in both Irish and English. Prepare examples of how you've successfully resolved client inquiries in the past, highlighting your interpersonal skills and ability to build rapport.
✨Demonstrate Problem-Solving Abilities
Think of specific instances where you've tackled challenges in a client support role. Be ready to discuss your thought process and the steps you took to find effective resolutions. This will illustrate your strong problem-solving abilities and client-centric approach.
✨Stay Updated on Industry Trends
Familiarise yourself with current trends in client support and the IT services industry. Being knowledgeable about the latest developments will not only impress your interviewers but also show that you're committed to providing the best service possible.
