At a Glance
- Tasks: Provide outstanding support to Dutch-speaking clients via phone, email, and live chat.
- Company: Join a vibrant team at Mercier Consultancy in Sofia.
- Benefits: Competitive salary, fully paid training, relocation package, and health insurance.
- Other info: Dynamic work environment with opportunities for growth and collaboration.
- Why this job: Make a real impact by enhancing customer experiences and building relationships.
- Qualifications: Fluency in Dutch; customer service experience is a plus but not required.
The predicted salary is between 24000 - 28000 £ per year.
Mercier Consultancy MD is on the lookout for a Dutch Speaking Customer Experience Agent to join our vibrant team in Sofia! We are looking for customer-focused individuals who are eager to provide outstanding support and build relationships with our Dutch-speaking clients.
- Deliver exceptional customer service in Dutch through various channels, including phone, email, and live chat.
- Maintain accurate records of customer interactions and update information in our CRM system diligently.
- Gather feedback from customers to identify areas for improvement and contribute to service excellence.
- Collaborate with team members to share knowledge and enhance the overall customer experience.
- Keep yourself updated on our products, services, and industry developments to assist customers effectively.
Fluency in Dutch (both written and spoken) is required; knowledge of English is an advantage. Prior experience in a customer service role is preferred, but not mandatory. Ability to multitask and prioritise effectively in a fast-paced office environment. Familiarity with CRM systems and digital communication tools is advantageous.
Competitive Monthly Salary
Fully Paid Training
Relocation Package
Health Insurance
Remote Dutch Speaking Customer Experience Agent - Work in Sofia in Rotherham employer: Mercier Consultancy MD
At Mercier Consultancy MD, we pride ourselves on being an exceptional employer that values our employees' growth and well-being. With a vibrant work culture in Greece, we offer competitive salaries, performance bonuses, and comprehensive health insurance, alongside fully paid relocation and training packages. Join us to not only advance your career but also immerse yourself in a dynamic lifestyle while making a meaningful impact in customer service.
