Remote Irish Speaking Customer Support Jobs - Work In Sofia in Peterborough

Mercier Consultancy MD is excited to introduce openings for Irish Speaking Customer Support Representatives in Sofia. This role offers a unique opportunity for individuals who are fluent in Irish and are committed to delivering exceptional customer service. As part of our dynamic team, you will engage with our Irish-speaking clients, assisting them with inquiries and providing solutions to ensure a high-quality customer experience. Key Responsibilities Provide outstanding customer support to Irish-speaking clients through phone, email, and chat. Address inquiries regarding our products and services, ensuring clear and accurate communication. Troubleshoot and resolve customer issues effectively, maintaining a focus on customer satisfaction. Document customer interactions and maintain detailed records for future reference. Collaborate with internal teams to enhance service delivery and improve customer experience. Stay informed about product knowledge and updates to assist customers effectively. Fluency in Irish (both written and spoken); English language skills are an advantage. Previous experience in customer service or a related field is preferred. Strong communication and problem-solving skills with a customer-centric approach. Ability to handle multiple tasks in a fast-paced environment. Familiarity with customer support software is a plus. A positive attitude and a willingness to learn and grow. Attention to detail and strong organizational skills. Competitive Monthly Salary Relocation Package Fully Paid Training Health Insurance And Much More...