At a Glance
- Tasks: Provide exceptional customer support to Irish-speaking clients via phone, email, and chat.
- Company: Join a dynamic team at Mercier Consultancy in vibrant Sofia.
- Benefits: Enjoy a competitive salary, relocation package, health insurance, and fully paid training.
- Other info: Fast-paced environment with opportunities for growth and learning.
- Why this job: Make a real difference by helping customers and enhancing their experience.
- Qualifications: Fluency in Irish, strong communication skills, and a positive attitude.
The predicted salary is between 24000 - 30000 £ per year.
Mercier Consultancy MD is excited to introduce openings for Irish Speaking Customer Support Representatives in Sofia. This role offers a unique opportunity for individuals who are fluent in Irish and are committed to delivering exceptional customer service. As part of our dynamic team, you will engage with our Irish-speaking clients, assisting them with inquiries and providing solutions to ensure a high-quality customer experience.
Key Responsibilities
- Provide outstanding customer support to Irish-speaking clients through phone, email, and chat.
- Address inquiries regarding our products and services, ensuring clear and accurate communication.
- Troubleshoot and resolve customer issues effectively, maintaining a focus on customer satisfaction.
- Document customer interactions and maintain detailed records for future reference.
- Collaborate with internal teams to enhance service delivery and improve customer experience.
- Stay informed about product knowledge and updates to assist customers effectively.
Requirements
- Fluency in Irish (both written and spoken); English language skills are an advantage.
- Previous experience in customer service or a related field is preferred.
- Strong communication and problem-solving skills with a customer-centric approach.
- Ability to handle multiple tasks in a fast-paced environment.
- Familiarity with customer support software is a plus.
- A positive attitude and a willingness to learn and grow.
- Attention to detail and strong organizational skills.
Benefits
- Competitive Monthly Salary
- Relocation Package
- Fully Paid Training
- Health Insurance
- And Much More...
Remote Irish Speaking Customer Support Jobs - Work In Sofia in Lisburn employer: Mercier Consultancy MD
Mercier Consultancy MD is an exceptional employer that values its employees by offering a competitive salary, comprehensive health insurance, and a supportive relocation package for those moving to Sofia. Our vibrant work culture fosters collaboration and growth, providing ample opportunities for professional development while ensuring that our Irish-speaking Customer Support Representatives deliver outstanding service to our clients. Join us in a dynamic environment where your contributions are recognised and rewarded, making a meaningful impact on customer experiences.
