At a Glance
- Tasks: Provide top-notch customer support to Hungarian-speaking clients via phone, email, and chat.
- Company: Mercier Consultancy MD, a dynamic company in Sofia.
- Benefits: Competitive salary, relocation package, fully paid training, and health insurance.
- Other info: Fast-paced environment with opportunities for growth and learning.
- Why this job: Join a passionate team and make a difference in customer experiences.
- Qualifications: Fluency in Hungarian, strong communication skills, and a customer-oriented approach.
The predicted salary is between 25000 - 32000 £ per year.
Mercier Consultancy MD is thrilled to offer positions for Hungarian Speaking Customer Support Representatives in Sofia. This role is perfect for individuals who are fluent in Hungarian and have a passion for providing top-notch customer service. As a representative, you will engage with our Hungarian-speaking clients, addressing their inquiries and ensuring they receive the best possible support during their interactions with us.
Key Responsibilities
- Provide excellent customer support to Hungarian-speaking clients via phone, email, and chat.
- Address inquiries related to our products and services, ensuring comprehensive and accurate responses.
- Resolve customer issues and complaints efficiently, focusing on customer satisfaction.
- Document all customer interactions and maintain detailed records for future reference.
- Collaborate with internal teams to improve service delivery and the overall customer experience.
- Stay informed on product knowledge to assist customers effectively with their needs.
Requirements
- Fluency in Hungarian (both written and spoken); English language skills are an asset.
- Prior experience in customer service or support roles is preferred.
- Strong communication and interpersonal skills with a customer-oriented approach.
- Ability to manage multiple tasks effectively in a fast-paced environment.
- Familiarity with customer support software and tools is advantageous.
- Positive attitude and willingness to learn.
- Attention to detail and strong problem-solving skills.
Benefits
- Competitive Monthly Salary
- Relocation Package
- Fully Paid Training
- Health Insurance
- And Much More...
Remote Hungarian Speaking Customer Support Jobs - Work In Sofia in Lincoln employer: Mercier Consultancy MD
Mercier Consultancy MD is an exceptional employer, offering a vibrant work culture in Sofia that prioritises employee well-being and growth. With competitive salaries, comprehensive training, and health insurance, we empower our Hungarian-speaking Customer Support Representatives to excel in their roles while fostering a collaborative environment that encourages professional development and meaningful connections with clients.
