At a Glance
- Tasks: Provide exceptional customer service in Irish while resolving queries and enhancing satisfaction.
- Company: Join a dynamic team at Mercier Consultancy in vibrant Sofia, Bulgaria.
- Benefits: Enjoy a competitive salary, bonuses, accommodation allowance, and a fully paid relocation package.
- Other info: Experience personal growth in an international workplace with ongoing training opportunities.
- Why this job: Embrace a new adventure in a beautiful country while advancing your career.
- Qualifications: Fluency in Irish and strong communication skills are essential; customer service experience is a plus.
The predicted salary is between 30000 - 40000 £ per year.
Mercier Consultancy MD is thrilled to offer a unique opportunity for Irish Speaking Professionals to join our dynamic team in Sofia, Bulgaria. This position includes a fully paid relocation package, making it an ideal chance to explore a new country while furthering your career. We are seeking enthusiastic individuals who are ready to provide outstanding customer service and embrace a new adventure.
Key Responsibilities
- Provide top-notch customer assistance in Irish, ensuring all queries are addressed promptly and effectively.
- Resolve customer complaints and issues through effective communication and problem-solving skills.
- Maintain accurate records of customer interactions in our CRM system.
- Collaborate with fellow team members to enhance service delivery and customer satisfaction.
- Stay up-to-date with product knowledge and updates to support customers efficiently.
- Engage in training opportunities to continuously improve skills and service techniques.
Requirements
- Fluency in Irish (both spoken and written) is essential; knowledge of English is preferred.
- Previous experience in customer service or a related field is an advantage.
- Strong communication skills and a dedication to providing excellent customer support.
- Ability to maintain composure in stressful situations and manage conflicts effectively.
- Willingness to relocate and adapt to a new environment in Sofia, Bulgaria.
- Positive attitude towards personal growth and learning in an international workplace.
Benefits
- Competitive Salary
- Monthly Performance Bonus
- Monthly Accommodation Allowance
- Fully Paid Relocation Package
- Fully Paid Training
- Private Gym
- And Much More....
We think you need these skills to ace Remote Irish Speaking Jobs In Sofia, Bulgaria - Fully Paid Relocation Package in Barnsley
Fluency in Irish (spoken and written)
Customer Service Skills
Effective Communication Skills
Problem-Solving Skills
CRM System Proficiency
Team Collaboration
Product Knowledge
