At a Glance
- Tasks: Provide top-notch customer support to Finnish-speaking clients via phone, email, and chat.
- Company: Join Mercier Consultancy MD, a dynamic team in Sofia.
- Benefits: Enjoy a competitive salary, relocation package, health insurance, and fully paid training.
- Other info: Fast-paced environment with opportunities for growth and learning.
- Why this job: Make a difference by helping customers and building positive relationships.
- Qualifications: Fluency in Finnish; customer service experience is a plus but not required.
The predicted salary is between 22000 - 28000 £ per year.
Mercier Consultancy MD is seeking Finnish Speaking Customer Support Representatives to join our team in Sofia. If you are fluent in Finnish and enjoy assisting customers with their inquiries, this could be the perfect opportunity for you. You will be responsible for delivering high-quality support to our Finnish-speaking clients, ensuring their satisfaction and fostering positive relationships.
Key Responsibilities
- Provide exceptional customer service to Finnish-speaking clients via phone, email, and chat.
- Respond promptly and accurately to customer inquiries regarding products and services.
- Efficiently handle and resolve customer concerns and complaints.
- Maintain thorough records of customer interactions and transactions.
- Collaborate with internal teams to enhance the overall customer experience.
- Stay updated on product knowledge and company policies to assist customers effectively.
Requirements
- Fluency in Finnish (both written and spoken); English skills are a plus.
- Previous experience in customer service is preferred but not mandatory.
- Strong communication and interpersonal skills.
- Ability to multitask and work efficiently in a fast-paced environment.
- Familiarity with customer support software is advantageous.
- Positive attitude with a willingness to learn and adapt.
- Attention to detail and good problem-solving skills.
Benefits
- Competitive Monthly Salary
- Relocation Package
- Fully Paid Training
- Health Insurance
- And Much More...
Remote Finnish Speaking Customer Support Jobs - Work In Sofia in Stockport employer: Mercier Consultancy Group
Mercier Consultancy MD is an exceptional employer, offering a vibrant work culture in Sofia that prioritises employee well-being and growth. With competitive salaries, comprehensive health insurance, and a fully paid training programme, we empower our Finnish Speaking Customer Support Representatives to excel in their roles while fostering positive relationships with clients. Join us for a rewarding career where your contributions are valued and your professional development is supported.
