At a Glance
- Tasks: Provide top-notch customer support to Finnish-speaking clients via phone, email, and chat.
- Company: Join a dynamic consultancy team in Sofia with a focus on customer satisfaction.
- Benefits: Enjoy a competitive salary, relocation package, health insurance, and fully paid training.
- Other info: Fast-paced work environment with opportunities for growth and learning.
- Why this job: Make a difference by helping customers while developing your skills in a supportive environment.
- Qualifications: Fluency in Finnish is essential; customer service experience is a plus.
The predicted salary is between 22000 - 28000 £ per year.
Mercier Consultancy MD is seeking Finnish Speaking Customer Support Representatives to join our team in Sofia.
If you are fluent in Finnish and enjoy assisting customers with their inquiries, this could be the perfect opportunity for you.
You will be responsible for delivering high-quality support to our Finnish-speaking clients, ensuring their satisfaction and fostering positive relationships.
Key Responsibilities
- Provide exceptional customer service to Finnish-speaking clients via phone, email, and chat.
- Respond promptly and accurately to customer inquiries regarding products and services.
- Efficiently handle and resolve customer concerns and complaints.
- Maintain thorough records of customer interactions and transactions.
- Collaborate with internal teams to enhance the overall customer experience.
- Stay updated on product knowledge and company policies to assist customers effectively.
- Fluency in Finnish (both written and spoken); English skills are a plus.
- Previous experience in customer service is preferred but not mandatory.
- Strong communication and interpersonal skills.
- Ability to multitask and work efficiently in a fast-paced environment.
- Familiarity with customer support software is advantageous.
- Positive attitude with a willingness to learn and adapt.
- Attention to detail and good problem-solving skills.
- Competitive Monthly Salary
- Relocation Package
- Fully Paid Training
- Health Insurance
- And Much More...
Remote Finnish Speaking Customer Support Jobs - Work In Sofia in Chelmsford employer: Mercier Consultancy Group
Mercier Consultancy MD is an excellent employer, offering a vibrant work culture in Sofia that values exceptional customer service and employee growth. With competitive salaries, comprehensive health insurance, and fully paid training, we empower our Dutch/Flemish Speaking Customer Support Representatives to thrive in their roles while enjoying a supportive environment that encourages learning and development.
