Mercia Learning Trust in Sheffield is seeking an IT support technician to join the central IT services team. The role focuses on first-line incident handling, assisting staff with common IT issues and enabling smooth teaching and learning.
You will log and triage tickets, troubleshoot Windows 11 and Office 365 problems, support AV systems, and help users with training on apps like OneDrive, SharePoint and Teams. The post is based at Mercia School but supports the trust-wide IT needs.
Education IT Helpdesk Operator - Cross-School Support in Sheffield employer: Mercia Learning Trust
Mercia Learning Trust is an exceptional employer dedicated to fostering a supportive and collaborative work environment for its staff. With a strong focus on professional development and a commitment to academic excellence, employees are empowered to grow and thrive within a culture that values integrity and diligence. Located in Sheffield, the trust offers a unique opportunity to make a meaningful impact in the lives of over 5000 pupils while working alongside a dedicated team of over 650 staff members.
