At a Glance
- Tasks: Engage with clients, qualify leads, and support the sales team in driving growth.
- Company: Join Mercia, part of Wilmington Plc, a leader in education and networking services.
- Benefits: Enjoy 25 days annual leave, hybrid working, performance bonuses, and health perks.
- Other info: Be part of an inclusive team that values curiosity and continuous development.
- Why this job: Kickstart your sales career while making meaningful connections and impacting business success.
- Qualifications: Experience in client-facing roles and strong communication skills are essential.
The predicted salary is between 30000 - 40000 € per year.
Location: Hybrid / Leicester office, LE19 1SU
Contract Type: Full Time, Permanent
What We Can Offer You: 25 Days Annual Leave (Pro-Rata for Part-time and Fixed-Term Roles), Additional Holiday Purchase, Hybrid Working, Performance-Related Bonus, Life Assurance, Vitality Private Healthcare, Subsidised Gym Memberships, Cycle to Work Scheme, Discount Vouchers and Access to Wellbeing Resources.
Mercia, part of Wilmington Plc, is looking for a confident, enthusiastic, and driven Sales Development Representative, someone who loves starting conversations, spotting opportunities, and turning curiosity into meaningful business connections.
You'll play a pivotal role in shaping our sales pipeline, uncovering new opportunities, and helping clients discover the value of the services we offer. If you enjoy variety, love engaging with people, and get a buzz from helping create success stories, this role is a brilliant stepping-stone in your sales career.
You'll gain real experience, real responsibility, and the chance to develop your skills in a supportive team that celebrates your wins and helps you grow.
The Sales Development Representative (SDR) plays a key part in driving Mercia's growth. You'll help build a healthy pipeline of potential customers by qualifying leads, managing inbound enquiries, and supporting ongoing client relationships.
- Qualifying leads and book high-quality appointments for the sales team.
- Monitoring the sales inbox and web chat, responding positively and professionally.
- Allocating inbound leads to the appropriate sales colleagues based on segmentation and fit.
- Keeping CRM records accurate and up to date after every interaction.
- Capturing feedback to help improve our products and services.
- Confirming renewal intentions and arrange meetings to support ongoing business.
- Identifying opportunities to strengthen existing customer relationships.
- Supporting improved forecasting accuracy by ensuring precise data.
- Delivering exceptional service across all touchpoints.
- Acting as a trusted ambassador of Mercia, warm, professional and consistent.
You'll be right at the centre of Mercia's growth speaking with a broad mix of clients, building valuable sales skills, and seeing the direct impact of your work. You'll balance multiple channels, handle varied conversations from warm inbound enquiries to sensitive cancellations and keep the sales pipeline running smoothly.
Highly organised with strong CRM accuracy and attention to detail. Familiarity with tools such as Salesforce. Previous experience in a client-facing setting (sales, service, or account management).
Mercia Group, part of Wilmington Plc, is a leading provider of information, education and networking services. We support accountancy firms across the UK with trusted training, technical content and resources.
Here, you'll join a forward-thinking organisation that values curiosity, collaboration and continuous development. At Wilmington plc, we help global customers to do business the right way providing trusted data, insight and education across the Governance, Risk and Compliance (GRC) landscape.
When you join us, you'll enjoy hybrid working, continuous development and the opportunity to build a career that truly matters. Whether you're stepping into your next challenge or shaping your long-term path, you'll be doing work with purpose.
Sales Development Representative (Netherlands) in Coventry employer: Mercia Group
At Mercia, part of Wilmington Plc, we pride ourselves on being an excellent employer that champions individuality and inclusivity. Our hybrid working model, generous benefits including 25 days annual leave, private healthcare, and a supportive team culture foster both personal and professional growth, making this an ideal environment for aspiring sales professionals. Join us to develop your skills, engage with diverse clients, and contribute to meaningful business connections in a forward-thinking organisation that values curiosity and collaboration.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Development Representative (Netherlands) in Coventry
✨Tip Number 1
Get to know the company inside out! Research Mercia and understand their services, values, and culture. This will help you tailor your conversations and show genuine interest when you connect with them.
✨Tip Number 2
Network like a pro! Use LinkedIn to reach out to current employees or alumni from your school who work at Mercia. A friendly chat can give you insider tips and might even lead to a referral!
✨Tip Number 3
Practice your pitch! Prepare a short introduction about yourself that highlights your enthusiasm for sales and your ability to build relationships. This will come in handy during interviews or networking events.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team at Mercia!
We think you need these skills to ace Sales Development Representative (Netherlands) in Coventry
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Sales Development Representative role. Highlight any previous sales or client-facing experience, and don’t forget to sprinkle in some keywords from the job description!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you’re excited about this role and how your background makes you a perfect fit. Keep it engaging and personal – we want to see your enthusiasm!
Showcase Your Communication Skills:As an SDR, strong communication is key. In your application, demonstrate your ability to convey ideas clearly and professionally. Whether it’s through your writing style or examples of past interactions, let your personality come through!
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It helps us keep track of your application and ensures you get all the updates. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Mercia Group
✨Know Your Product Inside Out
Before the interview, make sure you understand Mercia's services and how they benefit clients. This will help you answer questions confidently and show your enthusiasm for the role.
✨Practice Your Pitch
As a Sales Development Representative, you'll need to start conversations easily. Practise your elevator pitch and be ready to discuss how you can spot opportunities and create meaningful connections with potential clients.
✨Showcase Your CRM Skills
Familiarity with tools like Salesforce is crucial. Be prepared to discuss your experience with CRM systems and how you've used them to maintain accurate records and improve client relationships in previous roles.
✨Demonstrate Your People Skills
This role is all about communication and building relationships. Share examples of how you've successfully engaged with clients or colleagues in the past, highlighting your warm and professional approach.
