At a Glance
- Tasks: Engage with clients, qualify leads, and support the sales team in driving growth.
- Company: Join Mercia, part of Wilmington Plc, a leader in education and networking services.
- Benefits: Enjoy 25 days annual leave, hybrid working, bonuses, and health perks.
- Other info: Be part of an inclusive team that values your individuality and supports your growth.
- Why this job: Kickstart your sales career while making meaningful connections and impacting business success.
- Qualifications: Experience in client-facing roles and strong communication skills are essential.
The predicted salary is between 20000 - 30000 € per year.
Location: Hybrid / Leicester office, LE19 1SU
Contract Type: Full Time, Permanent
What We Can Offer You:
- 25 Days Annual Leave (Pro-Rata for Part-time and Fixed-Term Roles)
- Additional Holiday Purchase
- Hybrid Working
- Performance-Related Bonus
- Life Assurance
- Vitality Private Healthcare
- Subsidised Gym Memberships
- Cycle to Work Scheme
- Discount Vouchers
- Access to Wellbeing Resources
Mercia, part of Wilmington Plc, is looking for a confident, enthusiastic, and driven Sales Development Representative, someone who loves starting conversations, spotting opportunities, and turning curiosity into meaningful business connections.
You'll play a pivotal role in shaping our sales pipeline, uncovering new opportunities, and helping clients discover the value of the services we offer. If you enjoy variety, love engaging with people, and get a buzz from helping create success stories, this role is a brilliant stepping-stone in your sales career.
You'll gain real experience, real responsibility, and the chance to develop your skills in a supportive team that celebrates your wins and helps you grow.
The Sales Development Representative (SDR) plays a key part in driving Mercia's growth. You'll help build a healthy pipeline of potential customers by qualifying leads, managing inbound enquiries, and supporting ongoing client relationships.
This role blends proactive outreach, strong communication and exceptional service all contributing directly to Mercia's sales strategy and long-term success!
Key Responsibilities:
- Qualifying leads and booking high-quality appointments for the sales team.
- Monitoring the sales inbox and web chat, responding positively and professionally.
- Allocating inbound leads to the appropriate sales colleagues based on segmentation and fit.
- Keeping CRM records accurate and up to date after every interaction.
- Capturing feedback to help improve our products and services.
- Confirming renewal intentions and arranging meetings to support ongoing business.
- Identifying opportunities to strengthen existing customer relationships.
- Supporting improved forecasting accuracy by ensuring precise data.
- Delivering exceptional service across all touchpoints.
- Acting as a trusted ambassador of Mercia, warm, professional and consistent.
You'll be right at the centre of Mercia's growth speaking with a broad mix of clients, building valuable sales skills, and seeing the direct impact of your work. You'll balance multiple channels, handle varied conversations from warm inbound enquiries to sensitive cancellations and keep the sales pipeline running smoothly.
Requirements:
- Highly organised with strong CRM accuracy and attention to detail.
- Familiarity with tools such as Salesforce.
- Previous experience in a client-facing setting (sales, service, or account management).
Mercia Group, part of Wilmington Plc, is a leading provider of information, education and networking services. We support accountancy firms across the UK with trusted training, technical content and resources.
Here, you'll join a forward-thinking organisation that values curiosity, collaboration and continuous development. At Wilmington plc, we help global customers to do business the right way providing trusted data, insight and education across the Governance, Risk and Compliance (GRC) landscape.
When you join us, you'll enjoy hybrid working, continuous development and the opportunity to build a career that truly matters. Whether you're stepping into your next challenge or shaping your long-term path, you'll be doing work with purpose.
Internship Sales Development Representative in Coventry employer: Mercia Group
At Mercia, part of Wilmington Plc, we pride ourselves on being an excellent employer that champions personal growth and a supportive work culture. With a hybrid working model based in Leicester, we offer a range of benefits including generous annual leave, private healthcare, and opportunities for professional development, all while fostering an inclusive environment where your contributions are celebrated. Join us to kickstart your sales career in a dynamic team that values curiosity and collaboration, ensuring you make a meaningful impact from day one.
StudySmarter Expert Advice🤫
We think this is how you could land Internship Sales Development Representative in Coventry
✨Tip Number 1
Get to know the company inside out! Research Mercia and Wilmington Plc, their values, and what they stand for. This will help you tailor your conversations and show genuine interest during interviews.
✨Tip Number 2
Practice your pitch! You’ll need to be confident and engaging when starting conversations with potential clients. Role-play with a friend or in front of a mirror to nail that first impression.
✨Tip Number 3
Network like a pro! Use LinkedIn to connect with current employees at Mercia. Ask them about their experiences and any tips they might have for you. It’s a great way to get insider info and make a good impression.
✨Tip Number 4
Don’t forget to follow up! After interviews or networking chats, send a quick thank-you note. It shows appreciation and keeps you on their radar. Plus, it’s a nice touch that can set you apart from other candidates.
We think you need these skills to ace Internship Sales Development Representative in Coventry
Some tips for your application 🫡
Show Your Enthusiasm:When writing your application, let your passion for sales shine through! We love seeing candidates who are excited about the role and can convey that energy in their words.
Tailor Your Application:Make sure to customise your CV and cover letter to highlight relevant experiences. We want to see how your skills align with what we’re looking for in a Sales Development Representative!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you a great fit for the role.
Apply Through Our Website:Don’t forget to submit your application via our website! It’s the best way to ensure it gets to us directly and helps us keep track of all applicants.
How to prepare for a job interview at Mercia Group
✨Know Your Stuff
Before the interview, make sure you understand Mercia's services and how they fit into the market. Research their recent projects or news to show your genuine interest and knowledge during the conversation.
✨Practice Makes Perfect
Rehearse common interview questions related to sales and customer service. Think about your past experiences in client-facing roles and prepare examples that highlight your skills in communication and relationship-building.
✨Show Your Enthusiasm
As a Sales Development Representative, enthusiasm is key! Be ready to express your passion for sales and helping clients. Share why you’re excited about the opportunity and how you can contribute to Mercia’s growth.
✨Ask Smart Questions
Prepare thoughtful questions to ask at the end of the interview. This could be about the team culture, growth opportunities, or how success is measured in the role. It shows you're engaged and serious about the position.
