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- Tasks: Join our sales team to make B2B calls and manage client accounts.
- Company: Mercia empowers accountancy professionals with innovative training and support.
- Benefits: Enjoy hybrid working, performance bonuses, healthcare, and gym discounts.
- Why this job: Be part of a growing team that values integrity, teamwork, and personal development.
- Qualifications: Experience in sales or customer service is essential; a degree is a plus.
- Other info: We embrace diversity and guarantee interviews for disabled applicants meeting criteria.
The predicted salary is between 28800 - 42000 £ per year.
Why do we want you?
Are you looking for a role which will help you progress your sales career?
Mercia are focussing on growth and as such are looking for a telephone sales executive to join their friendly sales team.
About us
At Mercia, we enable accountancy and tax professionals to do business in the right way. We’re proud to be part of Wilmington PLC’s training and education division, so if you’re looking for innovation, integrity and teamwork , you’ll find them all and more here .
Job purpose, tasks and responsibilities
You will join us at an exciting time in our sales journey as we are expanding our existing team to both protect and further grow our position as the market leading provider of training, support and promote services to accountancy practices and finance teams in the UK.
This is a 360 degree sales role. The primary function of this role is to sell profitable training courses and consultancy by making business-to-business sales calls to accountants in practice and in industry. There is also responsibility for account managing an existing client base. The Mercia sales team have a consultative approach to selling which involves developing rapport with clients, delivering excellent service and constantly seeking new ways to win business from both new and existing clients.
On a daily basis, you will be liaising with our existing clients to understand their ongoing needs and increase the levels of business they place with us. You will also be contacting lapsed and potential new clients to introduce the Mercia portfolio of products to them.
Other responsibilities will include :
- Spending a defined period of time each day on the telephone making outbound calls, uncovering client needs and pitching our products and services as solutions to these needs to help grow and support our clients.
- Handling inbound enquiries from clients and prospective clients and maximising sales opportunities from these
- Identifying key decision-makers and stakeholders in organisations and maintaining accurate and clean data on our systems
- Working as part of the sales team to achieve weekly and monthly sales and activity targets
- Providing existing and new clients with high levels of customer service offering across our product and service portfolio.
The role offers a competitive salary and commission based on achieving sales targets.
If this role sounds like the kind of challenge you would enjoy, why not submit an application and one of our talent acquisition team will be in touch.
Essential and desirable capabilities
We always support colleagues to develop their skills but to be successful in this job you really do need to already be able to tick most of these boxes…
We know it’s not a skill, but the successful candidate must have permission to work in the role’s location by the start of their employment.
You will also need;
- Demonstrable experience in the same or similar role, particularly being able to evidence working to targets and KPIs
- Outbound B2Bselling and / or customer service provision via telephone, ideally from within a regulated industry like accountancy, legal services or education
- Experience of working with Microsoft Office, CRM systems (such as Salesforce) and confident using digital platforms that replicate a face to face environment – including as a minimum MS Teams and Zoom
- A good university degree is desirable but not essential
- Experience of selling training products and events is also desirable
You need to be the kind of person who has…
- High level of personal motivation
- A growth mindset
- A hardworking ethos
- A professional approach
- A great telephone manner
- The ability to express themselves articulately
- Ability to build rapport with clients
- Commercial nous
- A love of learning – both knowledge and skills
- The drive to work in a fast paced, fun and progressive environment
- Energy and enjoys a challenge – we work hard, and it can be a steep learning curve
Wherever you are in your career and whatever your expertise……………….. You are goal orientated, planning focused and you enjoy influencing and persuading others through delivering messaging in a motivational personalised manner to your target audience. You are sociable and a fantastic relationship builder who has outstanding verbal communication skills and uses empathy to understand and relate to others. You are resilient and adapt to change with ease. Before you go….
Find what you’re looking for
We are ambitious and inclusive, filled with integrity and curiosity. We are Wilmington PLC. Are you? Join us and achieve more within your career with mutual respect, support and fair rewards.
What we’ll give you
When you join us, you’ll be able to utilise hybrid working, and receive benefits that include a performance-related bonus, pension, life assurance, additional holiday purchase, healthcare, subsidised gym memberships, cycle to work scheme, discount vouchers and access to wellbeing resources.
Bring what makes you unique
We value diversity and embrace the unique experiences, knowledge, and perspectives that drive innovation and creativity throughout Wilmington PLC. Our goal is to build a positive culture that showcases individuality and supports everyone, including those with disabilities. We shortlist all applicants who meet our essential role criteria, in addition we guarantee an interview for all disabled applicants who meet the essential role criteria. If you would like to be considered for this scheme, you require an alternative method of applying, or require any reasonable adjustments please contact us :
Through innovation , integrity and teamwork our compliance training and support services ensure efficiency for accountants. Join us, and you’ll immerse yourself in a business full of opportunity and make a tangible impact in our sector. There’s a career for you here at Mercia . Apply now .
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Business Development Executive employer: Mercia Group
Contact Detail:
Mercia Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Development Executive
✨Tip Number 1
Familiarise yourself with the accountancy and finance industry. Understanding the specific needs and challenges faced by accountants will help you tailor your approach during interviews and discussions, showcasing your knowledge and enthusiasm for the role.
✨Tip Number 2
Practice your telephone sales skills. Since this role heavily involves outbound calls, consider role-playing scenarios with friends or family to refine your pitch and improve your ability to build rapport over the phone.
✨Tip Number 3
Network within the industry. Attend relevant events or join online forums where you can connect with professionals in accountancy and finance. This can provide valuable insights and potentially lead to referrals or recommendations.
✨Tip Number 4
Demonstrate your growth mindset during interviews. Share examples of how you've overcome challenges in previous roles and how you're eager to learn and adapt in a fast-paced environment, aligning with Mercia's values.
We think you need these skills to ace Business Development Executive
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in sales, particularly in B2B environments. Emphasise any achievements related to meeting targets and KPIs, as this is crucial for the role.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific aspects of Mercia that resonate with you, such as their commitment to innovation and teamwork.
Showcase Your Skills: Clearly outline your skills that align with the job description, such as your telephone manner, ability to build rapport, and experience with CRM systems. Use examples to demonstrate these skills in action.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Mercia Group
✨Research the Company
Before your interview, take some time to learn about Mercia and its role within Wilmington PLC. Understanding their mission, values, and the services they offer will help you tailor your responses and show genuine interest in the company.
✨Prepare for B2B Sales Scenarios
Since this role involves outbound B2B sales, be ready to discuss your previous experiences in similar roles. Prepare examples of how you've successfully identified client needs and closed sales, as well as how you handle objections.
✨Demonstrate Your Communication Skills
As a Business Development Executive, strong verbal communication is key. Practice articulating your thoughts clearly and confidently. You might even want to conduct mock interviews with a friend to refine your telephone manner.
✨Showcase Your Growth Mindset
Mercia values a growth mindset, so be prepared to discuss how you've embraced challenges in the past. Share examples of how you've learned from setbacks and adapted your approach to achieve better results.
