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- Tasks: Lead the Marketing Services team and manage product delivery to clients.
- Company: Join Mercia, part of Wilmington plc, a leader in marketing services.
- Benefits: Enjoy hybrid work, performance bonuses, life assurance, gym discounts, and more!
- Why this job: Be a key player in client satisfaction and team development in a dynamic environment.
- Qualifications: Strong leadership skills and experience in marketing services management required.
- Other info: Work 2 days a week in Leicester office; permanent, full-time position.
The predicted salary is between 19800 - 46200 £ per year.
Operations Manager – Hybrid Location : Hybrid / Leicester – 2 days per week in Leicester office Salary : £33,000 per annum + Excellent Benefits! Contract Type : Permanent, Full Time What We Can Offer You: Hybrid Working, Performance-Related Bonus, Life Assurance, Additional Holiday Purchase, Subsidised Gym Memberships, Cycle to Work Scheme, Discount Vouchers, and Access to Wellbeing Resources! Why Do We Want You? Mercia, part of the Wilmington plc, are now recruiting for a strong leader for our Marketing Services team, taking the lead in all aspects of resourcing /structure, team development and performance management. In this role will oversee and manage the fulfilment of Mercia\’s Marketing Services product portfolio, delighting the client with all aspects of the production & delivery of the products, in a timely manner, building client relationships and maximising revenue through client renewals and retention. You will be maintaining great relationships and communication across the wider business and other departments in Mercia, ensuring that products are fulfilled in collaboration with Product, Technical, Sales & Marketing teams, delivered within an agreed time frame and to the clients\’ exact specification, whilst maintaining an excellent client service. This role will require monthly financial and non-financial reporting, developing and implementing strategies to continuously…
Operations Manager - Hybrid employer: Mercia Group Careers
Contact Detail:
Mercia Group Careers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Manager - Hybrid
✨Tip Number 1
Familiarize yourself with Mercia's Marketing Services product portfolio. Understanding the specifics of what they offer will help you speak confidently about how you can contribute to the team and improve client satisfaction.
✨Tip Number 2
Highlight your leadership experience in previous roles. Be prepared to discuss specific examples of how you've successfully managed teams, developed talent, and improved performance metrics.
✨Tip Number 3
Demonstrate your ability to build and maintain relationships across departments. Share examples of how you've collaborated with different teams to achieve common goals, as this is crucial for the role.
✨Tip Number 4
Prepare to discuss your experience with financial reporting and strategy development. Being able to articulate your approach to these areas will show that you're ready to take on the responsibilities of the Operations Manager role.
We think you need these skills to ace Operations Manager - Hybrid
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Operations Manager position. Understand the key responsibilities and required skills, as this will help you tailor your application to highlight relevant experiences.
Tailor Your CV: Customize your CV to reflect the specific requirements of the role. Emphasize your leadership experience, team development skills, and any relevant achievements in performance management or client relationship building.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention how your background aligns with Mercia's goals, particularly in managing marketing services and enhancing client satisfaction.
Highlight Relevant Experience: In your application, make sure to highlight any previous experience in operations management, especially in a hybrid working environment. Provide examples of how you've successfully managed teams and projects to meet client needs.
How to prepare for a job interview at Mercia Group Careers
✨Show Your Leadership Skills
As an Operations Manager, demonstrating your leadership abilities is crucial. Prepare examples of how you've successfully led teams in the past, focusing on team development and performance management.
✨Understand the Product Portfolio
Familiarize yourself with Mercia's Marketing Services product portfolio. Be ready to discuss how you would oversee and manage the fulfillment of these products, ensuring timely delivery and client satisfaction.
✨Highlight Your Communication Skills
Effective communication is key in this role. Prepare to discuss how you maintain relationships across departments and ensure collaboration between Product, Technical, Sales, and Marketing teams.
✨Prepare for Financial Reporting Questions
Since the role involves monthly financial reporting, be prepared to discuss your experience with financial metrics and reporting processes. Highlight any strategies you've implemented to improve financial performance.
