At a Glance
- Tasks: Assist in charity shops, maximise sales, and support customers.
- Company: Big C, a regional cancer charity dedicated to supporting those affected by cancer.
- Benefits: Gain valuable experience, flexible hours, and make a real difference in the community.
- Other info: Flexible volunteering hours and opportunities for personal growth.
- Why this job: Join a passionate team and help improve lives while gaining retail skills.
- Qualifications: No specific qualifications required, just a positive attitude and willingness to help.
Role: To assist in the functioning of Big C’s charity shops to promote Big C in a positive way and to maximise sales by working within our stockroom or on our shop floor.
- Sales Assistant: Processing sales transactions through the till efficiently.
- Stock replenishment.
- Re-merchandise stock to maximise sales.
- Stock rotation.
- Pricing stock.
- Tidying the shop floor.
- Assisting with customer enquiries.
- Assisting, when necessary, with shop window displays to ensure windows are fully stocked.
- Assisting brides in the bridal suite (Timberhill shop only).
- Stockroom Assistant: Sorting through donated stock for its suitability for sale on the shop floor.
- Hanging and steaming garments.
- Sorting through bric-a-brac items.
- Pricing stock.
- Tidying the stockroom.
- Assisting with stock replenishment.
Time commitment: Volunteering hours vary depending on the role and the opening times. They aim to be as flexible as possible and can discuss more with those interested in the role.
About the organisation: As a regional cancer charity, Big C is dedicated to supporting anyone affected by cancer in Norfolk and neighbouring counties whilst working with key partners in research and healthcare to improve future outcomes. There are an estimated 2.5 million people living with cancer in the UK. 1 in 2 people will get cancer in their lifetime. Big C seeks and implements new approaches and projects to make sure that no one is missing out on the opportunity to access our support. Big C’s work focuses on 6 key areas: support, research, equipment, education, income generation and people. The dedication of our employees, volunteers, supporters and fundraisers is how we continue to improve the lives of those affected by cancer. Big C is passionately committed to wellbeing, inclusion, diversity, equity and supporting achievement of the charity’s vision and organisational objectives. It aims to unite all Big C employees and volunteers, ensuring everyone is effective, productive, happy and customer focused.
How to apply: If you are interested in this role and would like to apply or would like more information, contact the Volunteer Hub at Merchants’ Place – E: volhub@merchantsplace.co.uk T: 01263 519454. Alternatively, you can complete an online registration form and your details will be sent to us directly. A link for the form can be found on our Volunteer Hub page on our website.
Retail Volunteers – VH220 Big C Retail Volunteers - VH220 employer: Merchantsplace
Big C is an exceptional employer, offering a fulfilling volunteering experience that directly contributes to the well-being of those affected by cancer in Norfolk and surrounding areas. With a strong commitment to inclusion, diversity, and employee growth, volunteers can expect a supportive work culture that values their contributions while providing flexible hours to accommodate personal commitments. Joining Big C means being part of a passionate team dedicated to making a meaningful impact in the community.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Volunteers – VH220 Big C Retail Volunteers - VH220
✨Tip Number 1
Get to know the charity! Research Big C and its mission. When you understand what they stand for, you can tailor your approach and show genuine enthusiasm during your interactions.
✨Tip Number 2
Network like a pro! Reach out to current or past volunteers through social media or community groups. They can give you insider tips on what to expect and how to shine in your role.
✨Tip Number 3
Be proactive! Don’t just wait for opportunities to come to you. Visit the shop, introduce yourself, and express your interest in volunteering. This shows initiative and can make a lasting impression.
✨Tip Number 4
Apply through our website! It’s the easiest way to get your details directly to us. Plus, it shows you’re tech-savvy and ready to jump into the digital age of volunteering.
We think you need these skills to ace Retail Volunteers – VH220 Big C Retail Volunteers - VH220
Some tips for your application 🫡
Be Yourself:When filling out your application, let your personality shine through! We want to know who you are and what makes you tick. Don’t be afraid to show your passion for helping others and your enthusiasm for the role.
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the role. Whether you're applying as a Sales Assistant or Stockroom Assistant, show us why you're the perfect fit for Big C!
Keep It Clear and Concise:While we love a good story, keep your application straightforward. Use clear language and bullet points where possible to make it easy for us to see your relevant experience and skills at a glance.
Apply Online:We encourage you to apply through our website! It’s super easy and ensures your application goes directly to us. Plus, you’ll find all the info you need about the role and our organisation there.
How to prepare for a job interview at Merchantsplace
✨Know the Mission
Before your interview, take some time to understand Big C's mission and values. Familiarise yourself with their work in supporting those affected by cancer. This will not only show your genuine interest but also help you align your answers with their goals.
✨Show Your Customer Service Skills
As a Retail Volunteer, you'll be interacting with customers regularly. Prepare examples of how you've provided excellent customer service in the past. Think about times when you handled enquiries or resolved issues effectively, as this will demonstrate your suitability for the role.
✨Be Ready to Discuss Teamwork
Big C values collaboration among its volunteers. Be prepared to share experiences where you've worked as part of a team. Highlight your ability to support others, whether in a retail environment or elsewhere, as this will showcase your commitment to working together for a common cause.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training process for new volunteers or how they measure success in their charity shops. This shows your enthusiasm for the role and helps you gain insight into what to expect.
