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For Companies At a Glance
- Tasks: Help customers, sort donations, and keep the shop tidy.
- Company: Join The Salvation Army, a charity dedicated to helping those in need.
- Benefits: Flexible hours, training opportunities, and a chance to make a difference.
- Why this job: Gain valuable experience, meet new people, and support a great cause.
- Qualifications: No specific qualifications needed, just a friendly attitude and willingness to help.
- Other info: Commit to just 3 hours a week and enjoy a supportive team environment.
The Volunteer Role
To support the Charity Shop Manager in running the local Salvation Army Charity shop
Summary of tasks:
Greet customers and help them with their shopping needs in a friendly, welcoming and non-judgmental manner.
Sort and process new donations of clothing, books, furniture and general bric-a-brac.
Iron and price clothes as well as replenishing stock in the shop.
Operate the till and serve customers (optional).
Ensure that the shop and sorting areas are kept clean and tidy
Person Specification
Interest in and sympathy with the aims and objectives of The Salvation Army.
Organised and methodical.
Good customer service skills.
Good team player but be able to work independently.
Able to listen well and take instruction.
Commitment to safeguarding and protecting vulnerable children/adults and a willingness to raise concerns where necessary.
Ability to keep confidences and be sensitive to peoples’ circumstances
Time commitment
The time commitment is 3hrs per week and will be agreed with the Community Programme Coordinator, but we can be flexible to meet your circumstances. Shift pattern 10am-1pm or 1pm-4pm Monday to Saturday.
Training & Support
The Salvation Army provides an induction/basic volunteer training via I-Learn portal or at a training day as well as ongoing training as required. We also offer ‘taster’ sessions to see if our volunteer role is a good fit for your skills, experience and interests
Volunteer expenses
The role is unpaid, but reasonable expenses incurred can be paid with prior agreement of the Community Manager.
How to apply:If you are interested in this role and would like to apply or would like more information, contact the Volunteer Hub at Merchants’ Place –
E: volhub@merchantsplace.co.uk
T: 01263 519454
Alternatively, you can complete an online registration form and your details will be sent to us directly. A link for the form can be found on our Volunteer Hub page on our website.
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Charity Shop Volunteer – VH207 The Salvation Army Charity Shop Volunteer - VH207 employer: Merchantsplace
Contact Detail:
Merchantsplace Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Charity Shop Volunteer – VH207 The Salvation Army Charity Shop Volunteer - VH207
✨Tip Number 1
Familiarise yourself with The Salvation Army's mission and values. Understanding their objectives will not only help you connect with the team but also demonstrate your genuine interest in the role during any discussions.
✨Tip Number 2
Showcase your customer service skills by volunteering at local events or community centres. This experience can provide you with practical examples to discuss when you meet with the Charity Shop Manager.
✨Tip Number 3
Be proactive in reaching out to the Volunteer Hub. Ask questions about the role, express your enthusiasm, and inquire about any upcoming training sessions or taster days to show your commitment.
✨Tip Number 4
Prepare to discuss your organisational skills and ability to work independently. Think of specific instances where you've successfully managed tasks on your own, as this will be valuable in the volunteer role.
We think you need these skills to ace Charity Shop Volunteer – VH207 The Salvation Army Charity Shop Volunteer - VH207
Some tips for your application 🫡
Understand the Role: Read through the job description carefully to understand the tasks and responsibilities of a Charity Shop Volunteer. This will help you tailor your application to highlight relevant skills and experiences.
Show Your Passion: Express your interest in The Salvation Army's mission and values in your application. Mention any previous volunteer work or experiences that align with their objectives, demonstrating your commitment to helping others.
Highlight Relevant Skills: Emphasise your customer service skills, ability to work both independently and as part of a team, and your organisational skills. Provide specific examples from past experiences that showcase these abilities.
Proofread Your Application: Before submitting your application, make sure to proofread it for any spelling or grammatical errors. A well-written application reflects your attention to detail and professionalism.
How to prepare for a job interview at Merchantsplace
✨Show Your Passion for the Cause
Make sure to express your genuine interest in the aims and objectives of The Salvation Army. Share any personal experiences or motivations that align with their mission, as this will demonstrate your commitment to the role.
✨Highlight Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Discuss situations where you helped customers in a friendly and welcoming manner, as this is crucial for the charity shop environment.
✨Demonstrate Organisational Skills
Be ready to talk about your organisational abilities. Mention any experiences where you sorted or processed items, managed stock, or kept areas tidy, as these skills are essential for the role.
✨Emphasise Teamwork and Independence
Discuss your ability to work both as part of a team and independently. Provide examples of how you've successfully collaborated with others while also being able to take initiative on your own.
