At a Glance
- Tasks: Lead a dynamic team, drive store performance, and create exceptional customer experiences.
- Company: Merchant 1948, a family-owned New Zealand business with a rich heritage in footwear.
- Benefits: Competitive pay, seasonal shoe perks, monthly bonuses, and generous discounts.
- Other info: Join a fun team culture focused on professional growth and genuine connections.
- Why this job: Step into a leadership role and grow your career in a supportive, values-driven environment.
- Qualifications: Retail leadership experience or readiness to take the next step.
The predicted salary is between 25000 - 30000 £ per year.
Merchant 1948 is a New Zealand family business putting shoes on feet since 1948. With over 30 stores across Aotearoa and Melbourne, we’ve built a reputation for premium leather footwear, considered design, and warm, expert service. Our stores are more than retail spaces; they’re places where generations of customers come for timeless style, great craftsmanship, and genuine connection.
We’re looking for a motivated and people-focused Assistant Store Manager to support the team at Merchant Newmarket store. You’ll work closely with the Store Manager to drive performance, coach the team, and deliver an outstanding in-store experience. This role is perfect for someone who’s passionate about retail, thrives on responsibility, and wants to grow their career in a values-driven, supportive environment.
Here’s what’s on offer:
- Rostered Hours: Sunday to Thursday
- Monday: 8:30am - 5pm
- Tuesday: 10am - 7pm
- Wednesday: 10am - 7pm
- Thursday: 10:30am - 7pm
- Sunday: 9:30am - 5pm
- Minimum Hours: 40 hours per week
- Hourly Rate: $27.00 + bonus potential!
What your day will look like:
- Running smooth, successful shifts and supporting day-to-day operations
- Coaching the team on product knowledge, service, and sales
- Driving store performance and motivating the team to hit targets
- Prioritising exceptional customer experiences
- Contributing to a positive, inclusive team culture
- Supporting with store presentation, visual merchandising, and stock
You’ll thrive in this role if you:
- Have retail leadership experience or you’re ready for that next step
- Are passionate about people, service, and results
- Know how to lead by example and energise a team
- Stay calm and organised under pressure
- Have a strong eye for detail and store presentation
- Are aligned with our values and love our brand
What you’ll get from us:
- A free pair of shoes every season
- Monthly bonus potential
- Generous team discounts
- Referral bonuses when you bring great people into the team
- Supportive leadership and a people-first culture
- Access to EAP for when you need extra support
- A place where fun and professional growth go hand in hand
Sound like your kind of step up? Apply now – we’d love to hear your story.
Assistant Store Manager | Merchant 1948 Newmarket in Epsom employer: Merchant1948
Merchant 1948 is an exceptional employer that values its team members and fosters a supportive, people-first culture. As an Assistant Store Manager in Newmarket, you'll enjoy generous benefits such as seasonal footwear, monthly bonuses, and team discounts, all while working in a vibrant environment that prioritises professional growth and exceptional customer experiences. Join us to be part of a family business with a rich heritage, where your passion for retail and leadership can truly shine.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Store Manager | Merchant 1948 Newmarket in Epsom
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Merchant1948, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Merchant1948!
We think you need these skills to ace Assistant Store Manager | Merchant 1948 Newmarket in Epsom
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Merchant1948, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Merchant1948 and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Merchant1948 that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Merchant1948
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
