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- Tasks: Join our team as a receptionist and deliver top-notch customer service.
- Company: The Merchant Hotel is a luxurious five-star hotel in Belfast's historic Cathedral Quarter.
- Benefits: Enjoy shared service charge, a free overnight stay with dinner, birthday off, and paid breaks.
- Why this job: This role offers career growth, skill development, and the chance to work in a prestigious setting.
- Qualifications: Front office or reception experience is essential; five-star experience is a plus.
- Other info: Applications close on January 14, 2025. Equal opportunities employer.
The predicted salary is between 18000 - 24000 £ per year.
Job Ref: BEA1480 Branch: The Merchant Hotel Location: The Merchant Hotel, Belfast Salary/Benefits: Competitive Salary Contract type: Permanent Hours: Part Time Posted date: 03/01/2025 Closing date: 14/01/2025 We are looking for a receptionist to join our team at the five-star Merchant Hotel, Belfast. When it comes to hospitality and customer service, we believe we are the best in the business. Therefore, we are looking for the best people to join our award-winning team. Working here means great opportunities for career progression and the chance to learn skills that are recognized worldwide. If youre ready for an exciting role with plenty of room to grow, wed love to hear from you! Whats in it for you Excellent service charge shared across the team. An overnight stay with dinner for two at The Merchant Hotel (subject to contract). Your birthday off! Meals during your shift and paid breaks Essential Criteria : Front Office or reception experience. Demonstrating business and industry awareness. Desirable Criteria: Experience working within a five-star setting. Closing date for receipt of application is 14th January 2025. Please email to request a job description to help you better understand this role and its potential fit for you. The Company reserves the right to apply an enhanced short-listing criterion. The Merchant Hotel is an equal opportunities employer. #INDOTH # Receptionist #phone #customer The 5* Merchant Hotel in Belfast is a harmonious blend of Victorian grandeur and Art Deco inspired sleek modernity. Situated in the heart of Belfast city centre's historic Cathedral Quarter, the grandeur of the original Grade A listed building is complemented by an elegant Art Deco inspired wing with a multitude of exciting amenities.
Receptionist employer: Merchant Hotel Limited
Contact Detail:
Merchant Hotel Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist
✨Tip Number 1
Familiarize yourself with the Merchant Hotel's unique blend of Victorian and Art Deco styles. Understanding the hotel's history and ambiance will help you connect with the team and demonstrate your genuine interest in the role.
✨Tip Number 2
Highlight any previous experience in a five-star setting during your conversations. This will show that you understand the high standards expected in luxury hospitality and can contribute to maintaining them.
✨Tip Number 3
Prepare to discuss your customer service philosophy. The Merchant Hotel prides itself on excellent service, so be ready to share examples of how you've gone above and beyond for guests in past roles.
✨Tip Number 4
Network with current or former employees if possible. They can provide insights into the company culture and expectations, which can be invaluable during your discussions with the hiring team.
We think you need these skills to ace Receptionist
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the receptionist position at The Merchant Hotel. Understand the essential and desirable criteria, as well as the responsibilities involved in the role.
Tailor Your CV: Customize your CV to highlight relevant front office or reception experience. Emphasize any previous work in a five-star setting and showcase your customer service skills.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for hospitality and customer service. Mention why you want to work at The Merchant Hotel specifically and how your skills align with their values.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application demonstrates attention to detail, which is crucial in a receptionist role.
How to prepare for a job interview at Merchant Hotel Limited
✨Showcase Your Customer Service Skills
As a receptionist, exceptional customer service is key. Prepare examples from your past experiences where you went above and beyond to assist customers, especially in high-pressure situations.
✨Familiarize Yourself with the Hotel
Research The Merchant Hotel and its offerings. Understanding the hotel's history, amenities, and unique features will help you demonstrate your genuine interest in the role and the establishment during the interview.
✨Dress to Impress
Given that this is a five-star hotel, your appearance matters. Dress professionally and ensure you look polished and well-groomed to reflect the hotel's standards.
✨Prepare for Common Interview Questions
Anticipate questions related to your front office experience and how you handle difficult situations. Practice your responses to convey confidence and competence in your abilities.
