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- Tasks: Join our team as a receptionist at the five-star Merchant Hotel, providing top-notch customer service.
- Company: The Merchant Hotel is a luxurious blend of Victorian and Art Deco styles in Belfast's Cathedral Quarter.
- Benefits: Enjoy shared service charge, an overnight stay with dinner, birthday off, meals during shifts, and paid breaks.
- Why this job: This role offers career growth, skill development, and the chance to work in a prestigious environment.
- Qualifications: Front office or reception experience is essential; five-star experience is a plus.
- Other info: Applications close on January 14, 2025. Equal opportunities employer.
Job Ref: BEA1480 Branch: The Merchant Hotel Location: The Merchant Hotel, Belfast Salary/Benefits: Competitive Salary Contract type: Permanent Hours: Part Time Posted date: 03/01/2025 Closing date: 14/01/2025 We are looking for a receptionist to join our team at the five-star Merchant Hotel, Belfast. When it comes to hospitality and customer service, we believe we are the best in the business. Therefore, we are looking for the best people to join our award-winning team. Working here means great opportunities for career progression and the chance to learn skills that are recognized worldwide. If youre ready for an exciting role with plenty of room to grow, wed love to hear from you! Whats in it for you Excellent service charge shared across the team. An overnight stay with dinner for two at The Merchant Hotel (subject to contract). Your birthday off! Meals during your shift and paid breaks Essential Criteria : Front Office or reception experience. Demonstrating business and industry awareness. Desirable Criteria: Experience working within a five-star setting. Closing date for receipt of application is 14th January 2025. Please email to request a job description to help you better understand this role and its potential fit for you. The Company reserves the right to apply an enhanced short-listing criterion. The Merchant Hotel is an equal opportunities employer. #INDOTH # Receptionist #phone #customer The 5* Merchant Hotel in Belfast is a harmonious blend of Victorian grandeur and Art Deco inspired sleek modernity. Situated in the heart of Belfast city centre’s historic Cathedral Quarter, the grandeur of the original Grade A listed building is complemented by an elegant Art Deco inspired wing with a multitude of exciting amenities.
Merchant Hotel Limited | Receptionist employer: Merchant Hotel Limited
Contact Detail:
Merchant Hotel Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Merchant Hotel Limited | Receptionist
✨Tip Number 1
Familiarize yourself with the Merchant Hotel's unique offerings and history. Understanding what makes our hotel stand out will help you connect with our values during the interview.
✨Tip Number 2
Showcase your customer service skills by preparing examples of how you've handled challenging situations in previous roles. We value exceptional service, so demonstrating your experience in this area is crucial.
✨Tip Number 3
Research the five-star hospitality standards and be ready to discuss how you can contribute to maintaining these standards at the Merchant Hotel. This shows your commitment to excellence.
✨Tip Number 4
Network with current or former employees of the Merchant Hotel if possible. They can provide insights into the company culture and expectations, which can be invaluable during your application process.
We think you need these skills to ace Merchant Hotel Limited | Receptionist
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the receptionist position at The Merchant Hotel. Understand the essential and desirable criteria, as well as the responsibilities involved.
Highlight Relevant Experience: In your CV and cover letter, emphasize any front office or reception experience you have. If you've worked in a five-star setting, make sure to mention this as it is a desirable criterion.
Showcase Customer Service Skills: Since the role focuses on hospitality and customer service, provide specific examples of how you've excelled in these areas in previous roles. This will demonstrate your fit for the award-winning team.
Proofread Your Application: Before submitting your application, carefully proofread your CV and cover letter. Ensure there are no spelling or grammatical errors, as attention to detail is crucial in the hospitality industry.
How to prepare for a job interview at Merchant Hotel Limited
✨Showcase Your Customer Service Skills
As a receptionist at a five-star hotel, exceptional customer service is key. Prepare examples of how you've gone above and beyond for guests in previous roles to demonstrate your commitment to hospitality.
✨Familiarize Yourself with the Hotel
Research The Merchant Hotel's history, amenities, and values. Being knowledgeable about the hotel will show your genuine interest in the position and help you answer questions more effectively.
✨Dress to Impress
First impressions matter, especially in a luxury setting. Dress professionally and ensure your appearance reflects the high standards of The Merchant Hotel.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle difficult situations. Think of past experiences where you successfully managed challenges in a front office or reception role.
