Pensions Implementation Consultant

At Mercer, we are dedicated to helping organisations and their employees achieve financial security and well-being through innovative workplace savings solutions. Our Workplace Savings team provides expert guidance and tailored strategies that empower clients to navigate pensions and employee benefits. With a strong focus on collaboration and client-centric service, we strive to deliver exceptional results that enhance the overall employee experience.

We are seeking a Pensions Implementation Consultant to join our team. Within this role you’ll use your expertise to deliver seamless client onboarding and project execution. This is a hybrid working role with a requirement to work 3 days per week in the office. This role can be based out of Bristol / Edinburgh / Birmingham / Chichester.

• Lead and manage implementation projects and client onboarding processes with precision and professionalism.
• Deliver exceptional customer service, maintaining strong client relationships throughout project delivery.
• Support finance teams in managing outstanding debts related to your projects.
• Identify and refer business opportunities to specialists within Mercer and the wider Marsh group.
• Ensure all work under your responsibility meets Mercer’s high-quality standards.

• Proven project management skills with a track record of successful delivery.
• Experience in client interaction.
• Experience within employee benefits / pension administration.

• Progress towards or achievement of QCF Level 4 qualification.
• In-depth knowledge of the provider recommendation process and new pension scheme implementation.
• Strong understanding of pension salary sacrifice arrangements.
• Comprehensive knowledge of automatic enrolment requirements.

We help you be your best through professional development opportunities, interesting work and supportive leaders. We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities. Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.

Mercer is a business of Marsh (NYSE: MRSH), a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $24 billion and more than 90,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective.

Marsh is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, civil partnership status, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. We are an equal opportunities employer. We are committed to providing reasonable adjustments in accordance with applicable law to any candidate with a disability to allow them to fully participate in the recruitment process. If you have a disability that may require reasonable adjustments, please contact us at reasonableaccommodations@mmc.com.

Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.