At a Glance
- Tasks: Lead innovative retirement solutions and manage end-to-end product delivery.
- Company: Join Mercer, a global leader in risk and consulting with a vibrant culture.
- Benefits: Enjoy professional development, flexible hybrid work, and a supportive team environment.
- Other info: Diverse and inclusive workplace with excellent career growth opportunities.
- Why this job: Make a real impact in the retirement domain while collaborating with talented colleagues.
- Qualifications: Bachelor’s degree or equivalent experience in relevant fields; strong tech and pensions knowledge.
The predicted salary is between 59400 - 72600 £ per year.
Mercer’s Pensions Administration business provides end-to-end administration services for defined benefit and defined contribution pension schemes, supporting trustees, employers, and members with accurate, compliant, and efficient scheme operations.
We are seeking a Technical Delivery Manager Retirement Solutions to lead a high-profile program of work within the retirement domain of our Wealth business.
This role combines pensions administration knowledge with strong data expertise, including data governance, data quality, and data-driven decision-making.
This role will be based in a hybrid setting, with a requirement to work at least three days a week in the office.
We will count on you to
- Partner with stakeholders across Mercer Wealth to understand priorities and translate needs into product direction, with a focus on retirement.
- Engage executive stakeholders to understand business drivers and value propositions, and shape solutions that support transformation goals.
- Lead end-to-end product delivery from initiation through launch, ensuring outcomes align with timelines, budget, and quality expectations.
- Coordinate delivery across vendor and in-house technology solutions.
- Improve operational effectiveness by helping define support models, optimising processes, and addressing key operational challenges in a client-facing environment.
- Operate effectively in both Agile and traditional delivery approaches, using appropriate tools and practices for the work.
What you need to have
- Bachelor’s degree in a relevant field (e. g., Computer Science, Finance, Business Administration) or equivalent experience.
- Experience in pensions administration or actuarial systems.
- Demonstrated technology product management experience, including business analysis, stakeholder engagement, and delivery leadership.
- Experience delivering technology initiatives involving both vendor and internal teams, including AI and/or data science-enabled solutions.
- Strong written and verbal communication skills, with the ability to explain technical topics clearly to non-technical audiences, including senior leaders.
- Ability to operate with autonomy while collaborating across a globally distributed team, with strong organisation and time management.
What makes you stand out
- Background in pensions, with a strong understanding of the retirement and/or pension administration environment.
- Experience working in technology, project, or transformation roles in a regulated or client-facing setting.
- Certifications in product management, project management, and/or Agile disciplines.
Why join our team
- We help you be your best through professional development opportunities, interesting work, and supportive leaders.
- We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and make an impact for colleagues, clients, and communities.
- Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.
Mercer is a business of Marsh (NYSE: MRSH), a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries.
With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective.
For more information about Mercer, visit mercer. com, or follow us on Linked In and X.
Marsh is committed to embracing a diverse, inclusive and flexible work environment.
We aim to attract and retain the best people and embrace diversity of age background, civil partnership status, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.
We are an equal opportunities employer.
We are committed to providing reasonable adjustments in accordance with applicable law to any candidate with a disability to allow them to fully participate in the recruitment process.
If you have a disability that may require reasonable adjustments, please contact us at reasonableaccommodations@marsh. com.
Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office.
All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week.
Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.
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Technical Delivery Manager - Retirement Solutions in Norwich employer: Mercer
Mercer is an exceptional employer that fosters a collaborative and innovative work culture, making it an ideal place for an Executive Compensation Consultant to thrive. With a strong emphasis on employee growth and development, Mercer offers numerous opportunities for professional advancement while working in the vibrant city of London. The hybrid work model not only promotes work-life balance but also allows employees to engage with a diverse range of clients, ensuring a rewarding and meaningful career.
StudySmarter Expert Advice🤫
We think this is how you could land Technical Delivery Manager - Retirement Solutions in Norwich
✨Tip Number 1: Tap Into Professional Networks
The finance world loves a good connection, so jump into industry-specific groups on platforms like LinkedIn where you can find discussions on financial controlling. Engaging in these communities can expose you to hidden job leads that aren't openly advertised!
✨Tip Number 2: Attend Finance Events and Conferences
Make it a mission to attend finance-related events and conferences, even virtual ones! This is a golden opportunity to network face-to-face with people from companies like Mercer. You never know who might be your next boss or a crucial contact!
✨Tip Number 3: Showcase Your Expertise
Consider writing articles or sharing insights related to financial controlling or industry trends. Publish these on platforms like LinkedIn to establish yourself as a knowledgeable player in the field. This not only increases your visibility but also catches the attention of recruiters from Mercer.
✨Tip Number 4: Apply Directly on Company Websites
Since you're going for a full-time gig, don't forget to keep an eye on the careers page of companies you're interested in, like Mercer. Many companies prefer candidates who apply through their website as it shows genuine interest and makes your application stand out!
We think you need these skills to ace Technical Delivery Manager - Retirement Solutions in Norwich
Some tips for your application 🫡
Show Off Your Numbers Game:In financial controlling, detail is everything! Make sure your CV showcases your proficiency with numbers—highlight any relevant experience in budgeting, forecasting, or working with financial software. Quantifying your past achievements will make you stand out, so don’t be shy about flaunting those impressive percentages or cost savings you've implemented.
Tailored Cover Letter is Key:Your cover letter is a chance to shine, especially for a full-time role. Use it to express your genuine interest in Mercer and the specific impact you hope to make in financial controlling. Mention any relevant qualifications or experiences that align with the company’s goals, and don’t forget to show that you're ready for a long-term commitment!
Certifications Matter:List relevant certifications such as ACCA or CIMA on your CV. These qualifications not only showcase your dedication to the field but also your technical competence in financial principles. If you have any ongoing training or courses, make sure to mention those as well to demonstrate your commitment to continual learning in financial controlling.
Don’t Overlook Soft Skills:While numbers are crucial, so are those soft skills! Financial controllers need strong communication and analytical reasoning abilities. We recommend embedding examples of these skills in your CV and cover letter, like how you’ve successfully delivered financial reports to stakeholders or collaborated with teams to improve processes. Let’s show Mercer how you can be a team player!
How to prepare for a job interview at Mercer
✨Brush Up on Technical Skills
Make sure you're comfortable with key financial concepts, especially around forecasting, budgeting, and variance analysis. Sometimes, interviewers may throw in technical questions or case studies, so practicing these types of scenarios will help you shine!
✨Showcase Your Financial Acumen
If you've had experience with specific financial software like SAP or Oracle, make it known! Be ready to discuss how you used these tools to improve processes or reporting, as this hands-on knowledge can really set you apart in a full-time role with Mercer.
✨Know Your Numbers
In full-time interviews, especially in financial controlling, be prepared for numerical reasoning tests or questions. Brush up on your mental maths and understand how to interpret and analyse financial statements on the spot, as this may come up during the assessment.
✨Connect with Company Goals
Familiarise yourself with Mercer's financial objectives and any recent developments. During the interview, try to weave your understanding of their business model and challenges into your answers—this shows your genuine interest and alignment with their goals!
