Employee Benefits Implementation Consultant in London

Darwin is part of Mercer Marsh Benefits (MMB), a 7,000-person strong community of specialists in health, benefits, and employee wellbeing. This affords us a massive opportunity to impact the lives of tens of millions of people around the world. Darwin is changing benefits for good in eight out of the top ten technology companies in the world and has a wealth of clients across a diverse range of sectors. In fact, more than 2 million people are already using our platform. DarwinTM is a market‐leading and specialised global platform that requires specific training and accreditation for consultants to be proficient in delivering programs and projects. Our unique and innovative SaaS (Software as a Service) platform has transformed the employee benefits industry.

This role will be based in the London office. This is a hybrid role that requires working at least three days a week in the office.

Responsibilities

• Lead project workshops to understand the client's business and benefit structures and how Darwin best works to meet their needs.
• Be accountable for the scoping, designing and documenting requirements in accordance with DDM.
• Work with the Configuration and QA teams on implementing the agreed design and overseeing the testing of the configured solution to defined specifications/requirements and supporting clients in UAT (User Acceptance Testing).
• Follow a project plan and deliver assigned tasks and actions in accordance with the timelines.
• Capture and track process wins throughout the lifecycle of the project with the client.
• Maintain excellent stakeholder and relationship management that enables you to mediate and provide solutions on how best to meet the client's needs within the framework of Darwin's capabilities.
• Convey complex ideas in a simple to understand manner to all stakeholders.
• Manage workload prioritisation with your Squad Lead and remain focussed while always being aware of the strategic picture across both clients and the business.
• Work with Project Managers in updating their plans, risk & issues logs in line with Darwin Delivery Methodology (DDM).
• Help to improve processes and drive efficiency across both the department and Darwin Services.

Qualifications

• Experience in the implementation of Enterprise software.
• Passion about technology and how it can influence the lives of both our clients and their employees.
• Strong verbal and written communication skills; articulate.
• Strong can‐do attitude and goal‐focused.
• Confidence working as part of a team and equally comfortable delivering own deliverables individually.
• Analytical thinking and problem solving.
• Detail‐oriented and capable of delivering an elevated level of accuracy.
• Interpersonal and consultative skills.
• Employee Benefits Experience.
• Previous experience within a similar role/industry.
• Consulting experience delivering SaaS.

What makes you stand out

• Solid previous experience within a similar role.

Why join our team

• We help you be your best through professional development opportunities, interesting work and supportive leaders.
• We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.
• Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well‐being.

Equal Employment Opportunity Statement: Marsh McLennan is an equal opportunities employer. We are committed to providing reasonable adjustments in accordance with applicable law to any candidate with a disability to allow them to fully participate in the recruitment process. We aim to attract and retain the best people and embrace diversity of age, background, civil partnership status, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.