Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Build strong client relationships and lead teams in delivering innovative benefits solutions.
- Company: Join Mercer Marsh Benefits, a global leader in consulting with a vibrant culture.
- Benefits: Enjoy professional development, flexible work, and a supportive team environment.
- Why this job: Make a real impact while working with talented professionals in a dynamic setting.
- Qualifications: Strong client management skills and knowledge of employee benefits are essential.
- Other info: Embrace diversity and enjoy excellent career growth opportunities.
The predicted salary is between 36000 - 60000 £ per year.
We are seeking a talented Client Director to join our UK Corporate Consulting Team at Mercer Marsh Benefits (MMB). This role will be based in our London, Bristol, or Chichester office. This is a hybrid role that has a requirement of working at least three days a week in the office.
In this role you will have the opportunity to work with an impressive client portfolio, become part of a truly global organisation that prioritises your career development and growth and you will also be part of a collaborative culture, joining a fantastic team of professionals who are passionate about what they do and support each other in achieving success.
We will count on you to:
- Develop and maintain strong, trusted relationships with senior client stakeholders
- Lead the client teams in delivery of comprehensive benefits consulting and advisory services, ensuring alignment with client goals and regulatory requirements
- Identify opportunities for business growth and innovation within existing client accounts
- Collaborate with internal teams including consulting, advisory, operations, and technology to deliver integrated solutions
- Oversee contract negotiations, service level agreements, and performance metrics
- Provide strategic insights and thought leadership on market trends, regulatory changes, and emerging benefits practices
- Manage client escalations and resolve complex issues promptly and effectively
- Represent Mercer Marsh Benefits at industry events and client meetings to enhance brand reputation
What you need to have:
- Advanced client relationship management and stakeholder engagement skills
- Deep knowledge of employee benefits, health and wellness plans, and retirement solutions
- Excellent commercial acumen and business development capabilities
- Strategic thinking with the ability to translate client needs into actionable solutions
- Effective communication and presentation skills
- Ability to manage multiple priorities and complex projects
- Proficiency in data analysis and benefits technology platforms is advantageous
What makes you stand out:
- Client-centric mindset with a commitment to delivering exceptional service
- Collaborative and inclusive leadership style
- Proactive and solution-oriented approach
- Integrity and professionalism in all interactions
- Adaptability and resilience in a dynamic environment
- Continuous learning and development focus
Why join our team:
- We help you be your best through professional development opportunities, interesting work and supportive leaders
- We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities
- Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being
Mercer is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, civil partnership status, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. We are an equal opportunities employer. We are committed to providing reasonable adjustments in accordance with applicable law to any candidate with a disability to allow them to fully participate in the recruitment process. If you have a disability that may require reasonable adjustments, please contact us.
Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.
Client Director in London employer: Mercer
Contact Detail:
Mercer Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Director in London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join relevant groups on LinkedIn, and don’t be shy about reaching out to potential colleagues or mentors. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Showcase your expertise! When you’re chatting with potential employers or at networking events, share your insights on market trends and benefits practices. This not only demonstrates your knowledge but also positions you as a thought leader in the field.
✨Tip Number 3
Prepare for interviews by practising common questions and scenarios related to client management and business development. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your achievements effectively.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our team at Mercer Marsh Benefits. Let’s get you that Client Director role!
We think you need these skills to ace Client Director in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Client Director role. Highlight your experience in client relationship management and how it aligns with what we’re looking for at Mercer Marsh Benefits.
Showcase Your Skills: Don’t just list your skills; demonstrate them! Use specific examples from your past roles that showcase your strategic thinking, commercial acumen, and ability to manage complex projects. We want to see how you’ve made an impact!
Be Authentic: Let your personality shine through in your application. We value integrity and professionalism, so be genuine about your experiences and what drives you. This helps us get a sense of who you are beyond your qualifications.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and shows your enthusiasm for joining our team at Mercer Marsh Benefits!
How to prepare for a job interview at Mercer
✨Know Your Clients
Before the interview, research Mercer Marsh Benefits and their client portfolio. Understand their approach to employee benefits and how they align with client goals. This will help you demonstrate your knowledge of the industry and show that you're ready to build strong relationships with stakeholders.
✨Showcase Your Strategic Thinking
Prepare examples of how you've translated client needs into actionable solutions in previous roles. Be ready to discuss your strategic insights on market trends and how you can contribute to business growth and innovation within existing accounts.
✨Demonstrate Effective Communication Skills
Practice articulating your thoughts clearly and confidently. Since this role involves leading client teams and managing complex projects, being able to communicate effectively is crucial. Consider doing mock interviews to refine your presentation skills.
✨Emphasise Your Collaborative Spirit
Mercer values a collaborative culture, so be prepared to discuss how you've worked with internal teams in the past. Share specific examples of how you've contributed to team success and how you plan to foster collaboration in your new role.
