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- Tasks: Coordinate product governance and training for third-party providers, ensuring compliance and quality.
- Company: Mercer is a global leader in investment, health, and retirement solutions.
- Benefits: Enjoy hybrid work flexibility, professional development opportunities, and a vibrant, inclusive culture.
- Why this job: Make an impact by enhancing product quality and fostering knowledge sharing in a supportive environment.
- Qualifications: Previous experience in product governance or training coordination is essential, along with strong organisational skills.
- Other info: Work from London, Birmingham, Manchester, or Edinburgh, with at least three days in the office.
The predicted salary is between 42000 - 84000 ÂŁ per year.
Insurer Engagement & Product Governance Coordinator
Join to apply for the Insurer Engagement & Product Governance Coordinator role at Mercer
Insurer Engagement & Product Governance Coordinator
5 days ago Be among the first 25 applicants
Join to apply for the Insurer Engagement & Product Governance Coordinator role at Mercer
The Insurer Engagement & Product Governance Coordinator plays a pivotal role in enhancing product governance, supporting best practice, facilitating internal provider forums, and overseeing training for third-party providers and products. This position is essential for ensuring compliance, improving product quality, and fostering a culture of knowledge sharing within the organisation. The coordinator will work closely with various stakeholders to ensure that all documentation, best practice and training materials are produced timely and accurately, thereby supporting the overall strategic objectives of MMB .
The role can be based in either our London, Birmingham, Manchester or Edinburgh offices and is a hybrid role that has a requirement of working at least three days a week in the office.
We will count on you to:
Enhance Product Governance:
- Ensure the timely and accurate production and storage of all documentation required for the approval and ongoing governance of third-party products.
- Collaborate with compliance and legal teams to identify and mitigate compliance risks associated with product offerings.
- Regularly review and update governance processes in collaboration with the Compliance Team to improve product quality and ensure adherence to regulatory requirements.
Facilitate Provider Forums:
- Coordinate and organise regional provider forums, ensuring that all colleagues are trained and informed about the latest products and services.
- Develop agendas, materials, and presentations for forums, promoting a culture of inclusivity and comprehensive knowledge sharing. Create and manage a robust and effective library of material that can be easily accessed by all colleagues in collaboration with relevant internal MMB teams.
- Gather feedback from participants to continuously improve the effectiveness of the forums and address any knowledge gaps.
Support Establishment of Best Practice:
- Working alongside Market Development Leader and segment operations leaders, support establishment of best practice document to aid business processes.
- Collaborate with subject matter experts within Market Groups and Technical Teams to support creation of required documentation and training materials that drive adoption of best practice.
- Create and manage a robust and effective library of best practice material that can be easily accessed by all colleagues in collaboration with relevant internal MMB teams.
- Monitor and evaluate the effectiveness of best practice material, making recommendations for improvements as necessary.
Oversee Third Party Provider Training:
- Manage and coordinate the development of e-learning content for third-party providers, ensuring it aligns with Marsh McLennan’s training and competency (T&C) regime.
- Collaborate with subject matter experts to create product-specific training materials that enhance the overall competency of colleagues.
- Create and manage a robust and effective library of material that can be easily accessed by all colleagues in collaboration with relevant internal MMB teams.
- Monitor and evaluate the effectiveness of training programmes, making recommendations for improvements as necessary.
What you need to have:
- Previous experience in a product governance or training coordination role.
- Previous experience working for either an employee benefits intermediary or an employee benefits insurer.
- Strong organisational and project management skills, with the ability to manage multiple tasks and deadlines.
- Excellent communication and interpersonal skills, with the ability to engage and influence stakeholders at all levels.
- Proficient in using e-learning platforms and training management systems.
- Strong analytical skills, with the ability to assess compliance risks and product quality metrics.
What makes you stand out?
- Experience in working across intermediary and insurer, with involvement in project work.
Why join our team:
- We help you be your best through professional development opportunities, interesting work and supportive leaders.
- We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.
- Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.
Mercer, a business of Marsh McLennan (NYSE: MMC), is a global leader in helping clients realize their investment objectives, shape the future of work and enhance health and retirement outcomes for their people. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit mercer.com, or follow on LinkedIn and X.
Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, civil partnership status, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. We are an equal opportunities employer. We are committed to providing reasonable adjustments in accordance with applicable law to any candidate with a disability to allow them to fully participate in the recruitment process. If you have a disability that may require reasonable adjustments, please contact us at
Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.
R_300064
Seniority level
-
Seniority level
Not Applicable
Employment type
-
Employment type
Full-time
Job function
-
Job function
Product Management and Marketing
-
Industries
Insurance and Business Consulting and Services
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Insurer Engagement & Product Governance Coordinator employer: Mercer
Contact Detail:
Mercer Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Insurer Engagement & Product Governance Coordinator
✨Tip Number 1
Familiarise yourself with the latest trends in product governance and compliance within the insurance sector. This knowledge will not only help you understand the role better but also allow you to engage in meaningful conversations during interviews.
✨Tip Number 2
Network with professionals already working in product governance or training roles, especially those in the insurance industry. Attend relevant webinars or local meetups to build connections that could provide insights or even referrals for the position.
✨Tip Number 3
Prepare to discuss your organisational and project management skills in detail. Think of specific examples where you've successfully managed multiple tasks or deadlines, as this is crucial for the role of a coordinator.
✨Tip Number 4
Showcase your ability to create engaging training materials or e-learning content. If you have examples from previous roles, be ready to share them, as this will demonstrate your capability to enhance training programmes effectively.
We think you need these skills to ace Insurer Engagement & Product Governance Coordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in product governance or training coordination. Use specific examples that demonstrate your organisational and project management skills, as well as your ability to engage with stakeholders.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention how your previous experience aligns with the responsibilities of the Insurer Engagement & Product Governance Coordinator position, particularly in enhancing product governance and facilitating training.
Showcase Relevant Skills: Emphasise your strong analytical skills and proficiency in using e-learning platforms. Provide examples of how you've assessed compliance risks or improved product quality in past roles, as these are key aspects of the job.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail, which is crucial for the role you’re applying for.
How to prepare for a job interview at Mercer
✨Understand Product Governance
Make sure you have a solid grasp of product governance principles. Be prepared to discuss how you would ensure compliance and improve product quality, as this role heavily focuses on these aspects.
✨Showcase Your Organisational Skills
Highlight your project management experience during the interview. Discuss specific examples where you've successfully managed multiple tasks and deadlines, as this is crucial for coordinating training and documentation.
✨Engage with Stakeholders
Demonstrate your excellent communication skills by preparing to discuss how you would engage and influence various stakeholders. Share examples of past experiences where you effectively collaborated with different teams.
✨Familiarise Yourself with E-Learning Platforms
Since the role involves managing e-learning content, be ready to talk about your experience with training management systems. If possible, mention any specific platforms you've used and how they contributed to effective training outcomes.
