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- Tasks: Support the consulting team with data analysis and client queries.
- Company: Join Mercer Marsh Benefits, a global leader in workplace health and benefits.
- Benefits: Enjoy hybrid work, professional development, and a vibrant, inclusive culture.
- Why this job: Make an impact while working with talented colleagues in a supportive environment.
- Qualifications: Previous admin experience and strong Microsoft skills are essential.
- Other info: This is a 12-month fixed-term contract based in Bristol.
The predicted salary is between 28800 - 43200 £ per year.
We are seeking a talented individual to join our Consulting Delivery team at MercerMarsh Benefits. This role will be based in Bristol. This is a hybrid role that has a requirement of working at least three days a week in the office.
Mercer Marsh Benefits (MMB) is part of the Marsh McLennan family, bringing together a broad spectrum of expertise to help clients navigate the complex world of people risks, cost management and employee benefits. We are a world leader in workplace health and benefits. Operating in 135 countries, our team of specialists design benefits solutions that meet the needs of businesses and their people, drawing from global intelligence and adapting that wealth of experience to local markets.
This part of our successful business is responsible for advising corporate clients on all aspects of the insured benefits relating to Healthcare and is a fantastic opportunity to continue your career with a world leading professional services company.
We will count on you to:
- Support the consulting team in gathering, organising, entering and analysing data to be used for various client projects
- Partner with internal/ external stakeholders to achieve the best service for client
- Deal with client and member queries (verbal and written), with support as appropriate in line with service level agreements
- Champion continuous improvement within your team/location
- Develop and maintain appropriate technical and market knowledge
- Quality check work for junior colleagues
- Attend client meetings as required
- Act as a training and technical referral for colleagues
What you need to have:
- Previous administrative experience in a professional services environment (Employee Benefits, Financial Services or Healthcare is preferred)
- A good understanding of Microsoft applications such as Excel, Word and Outlook
- Excellent written and oral communication skills
- Ability to work with numbers
- Excellent planning and organisation skills with the ability to work to deadlines
- Ability to work on own and as a team player, establishing good rapport with clients and colleagues
What makes you stand out?
- Experience in either Group Risk (Group Income Protection, Group Life Assurance and Critical Illness) or a background in Healthcare
- Insurance related experience
- Industry recognised qualifications
Why join our team:
- We help you be your best through professional development opportunities, interesting work and supportive leaders.
- We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.
- Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.
Health and Benefits Administrator (12 month FTC) employer: Mercer
Contact Detail:
Mercer Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Health and Benefits Administrator (12 month FTC)
✨Tip Number 1
Familiarise yourself with the specific benefits and healthcare solutions that Mercer Marsh Benefits offers. Understanding their services will help you engage in meaningful conversations during interviews and demonstrate your genuine interest in the role.
✨Tip Number 2
Network with current or former employees of Mercer Marsh Benefits on platforms like LinkedIn. They can provide insights into the company culture and expectations, which can be invaluable when preparing for interviews.
✨Tip Number 3
Brush up on your data analysis skills, particularly in Excel, as this role involves gathering and analysing data for client projects. Consider taking a short online course to enhance your proficiency and confidence.
✨Tip Number 4
Prepare to discuss your experience in administrative roles, especially in professional services. Be ready to share specific examples of how you've successfully managed client queries and collaborated with teams to improve service delivery.
We think you need these skills to ace Health and Benefits Administrator (12 month FTC)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant administrative experience, particularly in professional services like Employee Benefits or Healthcare. Use keywords from the job description to demonstrate your fit for the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of the role and the company. Mention specific experiences that relate to the responsibilities listed, such as data analysis or client communication.
Showcase Technical Skills: Emphasise your proficiency in Microsoft applications, especially Excel, as this is crucial for the role. Provide examples of how you've used these tools in previous positions to support your claims.
Highlight Communication Abilities: Since excellent written and oral communication skills are essential, include examples of how you've effectively communicated with clients or colleagues in past roles. This could be through managing queries or presenting information.
How to prepare for a job interview at Mercer
✨Showcase Your Administrative Experience
Highlight your previous administrative roles, especially in professional services like Employee Benefits or Healthcare. Be ready to discuss specific tasks you handled and how they relate to the responsibilities of the Health and Benefits Administrator position.
✨Demonstrate Technical Proficiency
Since the role requires a good understanding of Microsoft applications, prepare to discuss your experience with Excel, Word, and Outlook. You might even want to mention any specific projects where you used these tools effectively.
✨Prepare for Client Interaction Scenarios
As you'll be dealing with client and member queries, think of examples where you've successfully managed similar situations. Practice articulating how you would handle both verbal and written communications professionally.
✨Emphasise Team Collaboration Skills
This role involves working closely with both internal and external stakeholders. Be prepared to share examples of how you've built rapport with colleagues and clients in the past, showcasing your ability to work as part of a team.
