At a Glance
- Tasks: Manage and develop client portfolios in Group Risk and Healthcare while providing strategic advice.
- Company: Join Mercer, a global leader in risk and employee benefits with a vibrant culture.
- Benefits: Enjoy hybrid work options, professional development, and an attractive bonus structure.
- Why this job: Be part of a supportive team that values diversity and makes a real impact.
- Qualifications: Experience in Group Risk or Employee Benefits with a passion for customer service is essential.
- Other info: Work from Birmingham, Bristol, Chichester, or Bournemouth, with at least three days in the office.
The predicted salary is between 36000 - 60000 £ per year.
We are seeking a talented Employee Benefits Advisor to manage and develop a portfolio of Group Risk and Healthcare clients. You will be focused on ensuring clients feel supported at all times, providing advice and recommendations that meet client requirements. Through strong client relationships and business development, you will identify new opportunities and promote the wider Mercer Marsh Benefits (MMB) proposition to maximise opportunities and achieve growth targets.
With an attractive bonus structure, this is a fantastic opportunity to operate within a large global organisation that is incredibly passionate about how it cares for and supports our employees and clients at a local level. Based in either Birmingham, Bristol, Chichester or Bournemouth, this is a hybrid role that has a requirement of working at least three days a week in the office.
We will count on you to:
- Manage existing Group Risk and Healthcare client portfolio providing strategic/quality consulting advice and direction
- Identify new opportunities and promote the wider Mercer Marsh Benefits (MMB) proposition to maximise revenues and achieve growth targets
- Build and maintain strong relationships with clients, prospects, colleagues and key stakeholders
- Provide accurate reports containing renewal information, market review results and recommendations
- Liaise with internal departments and insurers to ensure clients receive an excellent service throughout
- Promote and deliver high quality service and advice
What you need to have:
- Previous experience in Group Risk, Insurance or Employee Benefits environment with a desire to provide exceptional customer service
- Adept at identifying business needs and aligning products to provide strategic solutions for clients
- Self-driven and motivated with a confident and approachable style
- Positive can-do attitude, who is happy to travel and enjoys meeting new people
What makes you stand out?
- Proven track record of client retention and business development
- Knowledge of employee benefit platforms
Why join our team:
- We help you be your best through professional development opportunities, interesting work and supportive leaders
- We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities
- Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being
Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, civil partnership status, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. We are an equal opportunities employer.
We are committed to providing reasonable adjustments in accordance with applicable law to any candidate with a disability to allow them to fully participate in the recruitment process. If you have a disability that may require reasonable adjustments, please contact us at reasonableaccommodations@mmc.com.
Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.
Employee Benefits Advisor / Consultant employer: Mercer
Contact Detail:
Mercer Recruiting Team
reasonableaccommodations@mmc.com
StudySmarter Expert Advice 🤫
We think this is how you could land Employee Benefits Advisor / Consultant
✨Tip Number 1
Network with professionals in the Employee Benefits sector. Attend industry events or webinars where you can meet potential colleagues and clients. Building relationships now can give you a leg up when applying for the role.
✨Tip Number 2
Familiarise yourself with Mercer Marsh Benefits' offerings. Understanding their products and services will allow you to speak confidently about how you can contribute to their goals during interviews.
✨Tip Number 3
Prepare to discuss your previous experience in Group Risk and Healthcare. Be ready to share specific examples of how you've successfully managed client relationships and identified new business opportunities.
✨Tip Number 4
Showcase your customer service skills. Think of ways to demonstrate your commitment to exceptional service, as this is a key aspect of the role. Consider preparing anecdotes that highlight your proactive approach to client satisfaction.
We think you need these skills to ace Employee Benefits Advisor / Consultant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in Group Risk, Insurance, or Employee Benefits. Use specific examples that demonstrate your ability to provide exceptional customer service and strategic solutions.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention how your previous experience aligns with the responsibilities of managing client portfolios and developing strong relationships.
Highlight Business Development Skills: In your application, emphasise any past successes in client retention and business development. Provide concrete examples of how you've identified new opportunities and maximised revenues in previous roles.
Showcase Your Soft Skills: Mercer values a positive can-do attitude and strong interpersonal skills. Make sure to include instances where you've demonstrated these qualities, especially in client-facing situations.
How to prepare for a job interview at Mercer
✨Know Your Client Portfolio
Before the interview, research common Group Risk and Healthcare client needs. Be prepared to discuss how you would manage and develop these relationships, showcasing your understanding of their unique challenges.
✨Demonstrate Business Development Skills
Highlight your previous successes in identifying new business opportunities. Prepare examples of how you've promoted services or products in the past, and be ready to explain how you would apply those strategies at Mercer.
✨Showcase Your Customer Service Approach
Mercer values exceptional customer service. Be ready to share specific instances where you went above and beyond for a client, and how that experience shaped your approach to client relationships.
✨Prepare Questions About Company Culture
Since Mercer emphasises a vibrant and inclusive culture, prepare thoughtful questions about their work environment. This shows your interest in fitting into their team and understanding their values.