At a Glance
- Tasks: Manage financial processes and drive efficiencies in our operations team.
- Company: Join Mercer Marsh Benefits, a leader in innovative financial solutions.
- Benefits: Enjoy professional development, hybrid work, and a vibrant culture.
- Other info: Diverse and inclusive workplace with excellent career growth opportunities.
- Why this job: Make a real impact while developing your skills in a supportive environment.
- Qualifications: Strong analytical skills and experience in project management are essential.
The predicted salary is between 55000 - 65000 £ per year.
We are seeking a talented individual to join our Operations team at Mercer Marsh Benefits (MMB). The role of the Billings & Operations Manager will be to own and manage our business financial processes and efficient delivery of these processes across our fiduciary activities, which include client invoicing and cash management. The role will also work to drive efficiencies across our fiduciary activities and work on border tactical and strategic initiatives to support business goals.
For this role we’re looking for someone to be based in London / Bristol / Chichester or Birmingham on a hybrid basis (3 days per week in office).
We will count on you to:
- Own and manage the business financial processes across our fiduciary activities, including client invoicing and cash management to ensure we meet our goals.
- Work with key stakeholders across the business and our functional teams to drive positive changes across fiduciary activities that deliver efficiencies, financial or operational benefits.
- Present financial metrics and trends on key performance indicators to support business management oversight and decision making.
- Apply strong problem‑solving (and project management) skills to lead and coordinate key initiatives, ensuring timely delivery and alignment with business goals.
- Help to develop and deliver training and supplemental materials.
- Manage a team to deliver our fiduciary processes effectively and act as the key liaison with functional teams on the same.
What you need to have:
- Capable analytical, organisational, planning, and interpersonal skills.
- Experience in business process improvement, problem solving, and project management.
- Solution focused, with strong data analytical skills and the ability to present data outcomes to support management decision making.
- Strong proficiency in MS Office Tools, especially PowerPoint and advanced Excel capacities.
- Ability to prioritise and handle multiple tasks and be a natural problem solver in a demanding work environment.
- Experience of managing a team to deliver results.
- Strong attention to detail and role models this behaviour to deliver results.
What makes you stand out:
- Experience with automation and/or AI to drive operational efficiencies that streamline processes and improve productivity.
- Growth focused mindset with the desire to seek out new business opportunities and develop business yourself and for the team.
- Transformation and change mindset which supports positive change for the business and ability to lead stakeholders or team in this change.
- Ability to manage and communicate with multiple stakeholders to drive decisions and meet goals.
Why join our team:
We help you be your best through professional development opportunities, interesting work and supportive leaders. We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities. Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well‑being.
Marsh is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, civil partnership status, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. We are an equal opportunities employer. We are committed to providing reasonable adjustments in accordance with applicable law to any candidate with a disability to allow them to fully participate in the recruitment process. If you have a disability that may require reasonable adjustments, please contact us at reasonableaccommodations@marsh.com.
Billings & Operations Manager in Bristol employer: Mercer
At Mercer Marsh Benefits, we pride ourselves on being an exceptional employer that champions professional growth and a vibrant work culture. With a focus on inclusivity and support, our London, Bristol, Chichester, and Birmingham locations offer hybrid working arrangements, allowing you to thrive in a dynamic environment while enjoying a range of benefits designed to enhance your well-being. Join us to collaborate with talented colleagues and make a meaningful impact in the financial processes that drive our business forward.
StudySmarter Expert Advice🤫
We think this is how you could land Billings & Operations Manager in Bristol
✨Tap into Campus Networks
If you're still in uni, don’t forget to engage with your campus's career services and attend finance-related events. Banks often do presentations and recruitment drives on campus, so put yourself out there and make use of these opportunities to show off your passion for the field.
✨Get Certified
Consider pursuing relevant certifications like the CFA or ACCA while you’re job hunting. They not only beef up your CV but also connect you with professional bodies which can lead to networking opportunities and even job openings in banking and financial services.
✨Connect on Professional Platforms
Join finance-focused groups on platforms like LinkedIn and engage in discussions. This can really help you stand out from the crowd, allowing potential employers to see your knowledge and interest in industry trends. Plus, you might stumble upon job postings shared exclusively within the group.
✨Apply Directly and Be Proactive
Don’t shy away from reaching out directly to firms like Mercer. Use their websites and apply through them, but also consider following up with a polite email to express your enthusiasm. Being proactive can make a huge difference in getting noticed in the competitive financial services sector.
We think you need these skills to ace Billings & Operations Manager in Bristol
Some tips for your application 🫡
Show Off Your Numbers!:In the banking and financial services world, quantifiable achievements are key. Make sure your CV highlights your grades in relevant subjects, any financial certifications you hold, and specific projects where you've delivered measurable results. Employers love to see how your skills translate into real-world success.
Tailor Your Cover Letter to the Role:When applying for a full-time position, your cover letter should make a direct connection between your experience and the job description. Don't just state your enthusiasm for finance—dive into how your background in banking or financial analysis sets you apart. Let your passion shine through while being specific about what you can bring to Mercer.
Include Relevant Financial Software Experience:If you've worked with financial modelling tools or software like Excel, SAP, or specific analytical tools during your studies or internships, bring that up! Highlighting your proficiency can really make your application pop and show you're ready to hit the ground running in a full-time role.
Research and Reflect:Before hitting that 'apply' button on Mercer's website, do a little digging. Look up their recent projects, values, and culture. Reflecting their ethos in your application can make a huge difference and show you’re genuinely interested in being part of the team!
How to prepare for a job interview at Mercer
✨Brush Up on Financial Analysis Skills
Make sure you're well-versed in financial concepts and analytical techniques relevant to banking and financial services. Get comfortable with tools like Excel for modelling or financial forecasting, as technical questions in this area are common during interviews with Mercer.
✨Prepare for Case Studies
Expect to tackle case studies that demonstrate your problem-solving skills in real-world banking scenarios. Familiarise yourself with the types of problems you might face—think risk assessments or investment evaluations—and be ready to articulate your thought process clearly.
✨Show Your Passion for Finance
Since this is a full-time position, employers at Mercer will be keen to see your genuine interest in finance. Be prepared to discuss recent industry trends or news articles that excite you, showcasing your enthusiasm and engagement with the field.
✨Network with Industry Professionals
Before your interview, reach out to current or former Mercer employees on platforms like LinkedIn. They'll offer unique insights into the company's culture and the interview process, which can give us a delightful edge in showcasing a good fit for the team.
