Employee Benefits Administrator
Employee Benefits Administrator

Employee Benefits Administrator

Full-Time 30000 - 40000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Support consulting teams with data analysis and client queries in a dynamic environment.
  • Company: Join Mercer Marsh Benefits, a world-leading professional services company.
  • Benefits: Professional development, vibrant culture, and a range of career opportunities.
  • Other info: Hybrid role with a focus on continuous improvement and teamwork.
  • Why this job: Make an impact while working with talented colleagues on innovative solutions.
  • Qualifications: 1+ years in Group Risk or healthcare, strong Microsoft skills, and excellent communication.

The predicted salary is between 30000 - 40000 £ per year.

We are seeking a talented individual to join our Consulting Delivery team at Mercer Marsh Benefits. This role will be based in Chichester, Birmingham or Bristol. This is a hybrid role that has a requirement of working at least three days a week in the office. This part of our successful business is responsible for advising clients on all aspects of the insured benefits relating to Private Healthcare, Group Income Protection, Group Life Assurance and Critical Illness, and is a fantastic opportunity to continue your career with a world leading professional services company.

As a core member of the team, you’ll deliver superior analytical and consulting support to consulting teams and clients in a timely manner in line with MMB’s target operating model. Additionally, you’ll provide technical support to clients and colleagues and add value to the business through project work and contribution to MMB business strategy.

We will count on you to:

  • Support the consulting team in gathering, organizing, entering and analysing data to be used for various client projects
  • Partner with internal/ external stakeholders to achieve the best service for client
  • Deal with client and member queries (verbal and written), with support as appropriate in line with service level agreements
  • Champion continuous improvement within your team/location
  • Develop and maintain appropriate technical and market knowledge
  • Quality check work for junior colleagues
  • Attend client meetings as required
  • Act as a training and technical referral for colleagues

What you need to have:

  • 1+ years’ experience in either Group Risk (Group Income Protection, Group Life Assurance and Critical Illness) or a background in healthcare
  • A good understanding of Microsoft applications such as Excel, Word and Outlook
  • Excellent written and oral communication skills
  • Ability to work with numbers
  • Excellent planning and organization skills with the ability to work to deadlines
  • Ability to work on own and as a team player, establishing good rapport with clients and colleagues

What makes you stand out?

  • Insurance related experience
  • Industry recognized qualifications

Why join our team:

We help you be your best through professional development opportunities, interesting work and supportive leaders. We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities. Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.

Employee Benefits Administrator employer: Mercer UK

At Mercer Marsh Benefits, we pride ourselves on being an exceptional employer that champions professional growth and a vibrant work culture. Located in Chichester, Birmingham, or Bristol, our hybrid work model allows for flexibility while fostering collaboration with talented colleagues. We offer comprehensive benefits, continuous development opportunities, and a commitment to inclusivity, making it a rewarding environment for those looking to make a meaningful impact in the employee benefits sector.
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Contact Detail:

Mercer UK Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Employee Benefits Administrator

✨Tip Number 1

Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can refer you directly.

✨Tip Number 2

Prepare for interviews by researching the company and role thoroughly. Understand their values and how you can contribute to their success. This will help you stand out as a candidate who truly gets what they’re about.

✨Tip Number 3

Practice your responses to common interview questions, but keep it natural. We want you to sound confident and authentic, not like you’re reading from a script. Mock interviews with friends can really help!

✨Tip Number 4

Don’t forget to follow up after interviews! A simple thank-you email can leave a lasting impression and show your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.

We think you need these skills to ace Employee Benefits Administrator

Analytical Skills
Consulting Support
Data Analysis
Technical Support
Client Relationship Management
Communication Skills
Project Management
Quality Assurance
Microsoft Excel
Planning and Organisation
Team Collaboration
Problem-Solving Skills
Insurance Knowledge
Continuous Improvement

Some tips for your application 🫡

Tailor Your CV: Make sure your CV is tailored to the Employee Benefits Administrator role. Highlight your experience in Group Risk or healthcare, and don’t forget to showcase your analytical skills and proficiency with Microsoft applications.

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about this role and how your background aligns with our needs. Be sure to mention any relevant qualifications or experiences that make you stand out.

Show Off Your Communication Skills: Since excellent written communication is key for this role, ensure your application is clear, concise, and free of errors. This is your opportunity to demonstrate your ability to communicate effectively, so take your time to polish it!

Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, you’ll get to see all the other amazing opportunities we have!

How to prepare for a job interview at Mercer UK

✨Know Your Benefits Inside Out

Make sure you brush up on your knowledge of Group Income Protection, Group Life Assurance, and Critical Illness. Being able to discuss these topics confidently will show that you're not just interested in the role but also understand the core aspects of what you'll be working with.

✨Showcase Your Analytical Skills

Prepare examples from your past experience where you've successfully gathered, organised, or analysed data. This could be through projects or previous roles. Highlighting your analytical prowess will resonate well with the consulting team.

✨Practice Your Communication

Since this role involves dealing with client queries, both verbal and written, practice articulating your thoughts clearly. You might even want to role-play potential client interactions with a friend to build your confidence.

✨Demonstrate Team Spirit

Be ready to discuss how you've collaborated with others in previous roles. Share specific instances where you’ve contributed to a team’s success or helped a colleague out. This will show that you’re a team player, which is crucial for this position.

Employee Benefits Administrator
Mercer UK
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