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- Tasks: Lead training initiatives and develop the Mercer & Hole Training Academy.
- Company: Join a Top 50 accountancy practice dedicated to professional development and excellence.
- Benefits: Enjoy travel paid to other offices and a supportive work culture.
- Why this job: Shape the future of learning in a dynamic environment with a focus on growth.
- Qualifications: A level and Degree qualification; ACA or CTA is a plus.
- Other info: Collaborate with HR and managers to promote a culture of continuous learning.
The predicted salary is between 48000 - 72000 £ per year.
Role purpose
Mercer & Hole is a Top 50 accountancy practice committed to professional development and excellence. We provide accounting, tax, and advisory services to a diverse clientele. We are seeking an experienced Learning & Development professional to lead our training initiatives and develop the Mercer & Hole Training Academy.
Location
This role is firm-wide, based at our preferred office in St. Albans, with travel paid to other offices. You will establish and shape the training role across the firm, supporting training from Graduates/Apprentices to strategic business support.
Job Specification
As the lead L&D professional, you will drive the learning framework, working closely with HR, departmental leads, and training managers across service lines.
Skills
You should possess excellent project management skills and influence training managers to develop a firmwide Training Academy aligned with our People Passport aspirations. You will oversee the design and management of training programs that enhance skills and knowledge, including creating resources for our SharePoint platform. Your goal is to ensure employees are equipped to deliver excellent, consistent services, collaborating with managers, HR, and external providers. This role involves strategic contributions and close work with HR on training administration.
Main duties include:
- Training Programme Development
- Collaborate with partners, managers, and HR to identify training needs.
- Design and update training programs and materials.
- Create and maintain a training calendar.
- Organize post-qualification training with the Training Partner/Director.
Strategic input into training future:
- Process map IT systems across service lines.
- Implement relevant technology training for new systems.
- Establish content creators within each service line for the People Passport, with you as the overarching architect.
Trainees and School Leavers
- Coordinate with HR’s Early Talent Team to ensure trainees and school leavers are integrated into the People Passport and Training Academy.
Team Development
- Identify high-potential individuals and develop personalized growth plans with HR and Management.
- Promote a culture of continuous learning.
Training Evaluation and Improvement
- Gather feedback and improve training content and delivery.
- Monitor and report on training effectiveness to HR.
Documentation and Reporting
Maintain accurate records of training activities and outcomes for HR.
Qualifications & Experience
- A level and Degree qualification.
- ACA or CTA qualification is advantageous.
- Experience in a similar role within accountancy or financial services.
- Proven ability to influence and achieve results through others.
- Excellent communication, presentation, and organizational skills.
- Adaptability and multitasking ability.
Software used
MS Office, Outlook, PeopleHR, Teams, Zoom, Alphatax, CCH.
Values and behaviours
Our values are:
- Together: Family feel, gratitude, humility, confidence, fun.
- Resilient: Open-minded, agile, positive thinking.
- Understanding: Respect, honesty, empathy, kindness.
- Supportive: Support personal and professional growth, kindness in behaviour.
Thrive! We aim to be the best, innovate, and deliver exceptional work.
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Learning & Development Senior Manager employer: Mercer & Hole
Contact Detail:
Mercer & Hole Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Learning & Development Senior Manager
✨Tip Number 1
Familiarise yourself with Mercer & Hole's values and culture. During your interactions, whether in interviews or networking, demonstrate how your personal values align with theirs, particularly around teamwork, resilience, and support.
✨Tip Number 2
Research the latest trends in Learning & Development, especially within the accountancy sector. Being able to discuss innovative training methods or technologies during your conversations will show that you are proactive and knowledgeable.
✨Tip Number 3
Network with current or former employees of Mercer & Hole on platforms like LinkedIn. Engaging with them can provide insights into the company’s training initiatives and help you tailor your approach when discussing your fit for the role.
✨Tip Number 4
Prepare specific examples from your past experience that showcase your project management skills and ability to influence others. Be ready to discuss how you've successfully developed training programmes or improved learning outcomes in previous roles.
We think you need these skills to ace Learning & Development Senior Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in Learning & Development, particularly in the accountancy or financial services sector. Emphasise your project management skills and any previous roles where you influenced training initiatives.
Craft a Compelling Cover Letter: In your cover letter, express your passion for professional development and how your values align with those of Mercer & Hole. Mention specific examples of how you've successfully developed training programmes or improved learning frameworks in past roles.
Showcase Relevant Skills: Clearly outline your skills that match the job description, such as communication, presentation, and organisational abilities. Provide examples of how you've used these skills to achieve results in previous positions.
Highlight Continuous Learning: Demonstrate your commitment to continuous learning by mentioning any recent courses, certifications, or professional development activities you've undertaken. This shows that you embody the culture of growth that Mercer & Hole promotes.
How to prepare for a job interview at Mercer & Hole
✨Understand the Company Culture
Before your interview, take some time to research Mercer & Hole's values and culture. They emphasise a family feel, gratitude, and support for personal growth. Show how your own values align with theirs during the conversation.
✨Demonstrate Your Project Management Skills
As a Learning & Development Senior Manager, you'll need excellent project management skills. Be prepared to discuss specific examples of how you've successfully managed training programmes in the past, including any challenges you faced and how you overcame them.
✨Prepare for Strategic Discussions
This role involves strategic input into training initiatives. Think about how you can contribute to the future of training at Mercer & Hole. Prepare ideas on how to implement technology training and enhance the learning framework across the firm.
✨Showcase Your Communication Skills
Excellent communication is key for this position. Practice articulating your thoughts clearly and confidently. Be ready to present your ideas on training development and how you would collaborate with HR and departmental leads effectively.
