Job ID: MAMCGLOBALR EXTERNALENGLOBALRequisition: R_ Company: MercerLocation: London, United Kingdom | Bristol, United Kingdom | Birmingham, United Kingdom | Leeds, United Kingdom | Manchester, United Kingdom | Cardiff, United Kingdom | Edinburgh, Midlothian, United Kingdom | Norwich, Norfolk, United KingdomEmployment type: RegularCategory: ConsultingIndustry: Real EstateSalary: 65000Posted: Marsh is seeking a Relationship Manager to join our DC Workplace Savings team in the UK. This role can be based out of any of our UK offices. The successful candidate will also be required to travel to meet with clients face-to-face, as and when required.
Marsh Workplace Savings provides workplace pension and retirement savings services that help employers support their employees’ long-term financial wellbeing. The offering includes provider selection and governance, service level monitoring, management information, and delegated investment solutions. It also supports members at and through retirement with access to advice, annuity broking, and drawdown options.
The role: Relationship Manager
As a Relationship Manager for Marsh Workplace Savings, you will be responsible for managing and maintaining relationships with clients, ensuring they receive the highest level of service and support. You will work closely and proactively with clients, providing a single point of contact and be their voice within the Marsh DC business.
We will rely on you to:
Manage and deepen relationships across a portfolio of Marsh Workplace Savings clients, acting as the first point of contact for queries, issues, and escalations.
Provide governance and oversight support for clients’ UK DC pension arrangements, partnering with internal stakeholders and insurer administrators for contract-based schemes.
Proactively drive client engagement, service delivery, and retention—anticipating needs, resolving issues, and ensuring a consistently strong client experience.
Support growth activity, including participating in pitches/new business opportunities and traveling to meet clients across the UK as required.
Collaborate within a high-performing Relationship Management team to share best practice and contribute to a growing function.
To be considered for an interview, please make sure your application is full in line with the job specs as found below.
What you need to have:
Experience in relationship management,
Relationship Manager - DC Pensions (Workplace Savings) in Kennington employer: Mercer Consulting
As a leading global advisory firm based in London, we pride ourselves on fostering an inclusive culture that prioritises professional development and well-being. Our hybrid work model offers flexibility while providing a range of career opportunities, allowing you to engage with senior stakeholders and contribute to impactful remuneration consulting. Join us to be part of a dynamic team where your analytical skills will shape executive pay strategies for top-tier clients.
