b Overview /b p In this role you lead the Darwin product portfolio, setting the multi-year roadmap and driving outcomes that are client-centric and commercially sound. You manage a 10‑strong product team, collaborate across Sales, Technology, and Service Delivery, and act as a vocal advocate in client meetings. You balance strategic direction with hands-on delivery, shaping AI-enabled features while embedding governance and measurable impact for clients and the business. /p b Pay / Benefits /b ul li professional development opportunities /li li inclusive culture /li li career opportunities across a large organisation /li li benefits and rewards to support well-being /li /ul b Responsibilities /b ul li Own and define Darwin’s multi-year roadmap aligned to business goals and market needs. /li li Lead and develop a 10-person product organisation covering Product Management and UX. /li li Collaborate with Sales, Client Management, Technology and Services to set sequencing priorities and investments. /li li Present a cohesive product narrative to clients and internal stakeholders, reflecting future direction. /li li Champion AI adoption to improve client outcomes and delivery efficiency, with human-in-the-loop controls. /li li Prioritise an AI/automation roadmap with safe augmentation of user journeys and processes. /li li Ensure Responsible AI governance with Technology, Data, Security, Risk and Legal from discovery to live service. /li li Establish success metrics, quality gates, experimentation, monitoring and continuous improvement for AI features. /li /ul b Key requirements /b ul li Extensive experience leading product teams and delivering outcomes at scale in complex, multi-stakeholder settings. /li li Strong SaaS/software product background serving enterprise clients. /li li Proven ability to translate product strategy into roadmaps, measurable outcomes and launches. /li li Direct experience engaging with prospects and clients to support business goals. /li li End-to-end product lifecycle experience: discovery, market/problem analysis, business cases, delivery and lifecycle optimization. /li li Experience embedding user-centered design and service design into product development. /li li Strong commercial acumen with go-to-market planning and client messaging. /li li Excellent stakeholder management and influencing skills for senior and cross-functional audiences. /li li Ability to balance strategic ambition with pragmatic delivery in constrained environments. /li li Analytical mindset with data-informed prioritisation and performance reporting. /li li Collaborative leadership style, comfortable with ambiguity and changing priorities. /li li AI experience, including designing/delivering AI-enabled user experiences with responsible governance. /li /ul ul li stakeholder management /li li influencing and communication /li li collaboration across cross-functional teams /li li AI-enabled product design (GenAI/agentic workflows) /li li AI governance and risk management /li li UX practices and user-centered design /li /ul
Head of Product (Darwin) employer: Mercer Consulting
As a leading global advisory firm based in London, we pride ourselves on fostering an inclusive culture that prioritises professional development and well-being. Our hybrid work model offers flexibility while providing a range of career opportunities, allowing you to engage with senior stakeholders and contribute to impactful remuneration consulting. Join us to be part of a dynamic team where your analytical skills will shape executive pay strategies for top-tier clients.
