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- Tasks: Join our team as a Parts Advisor, handling trade parts inquiries and orders daily.
- Company: Vertu Mercedes Benz of Beaconsfield is dedicated to exceptional customer service and professional support.
- Benefits: Enjoy a competitive salary, 25 days holiday, discounts, and ongoing training opportunities.
- Why this job: Be part of a supportive team focused on personal development and career progression.
- Qualifications: Previous parts experience in the motor industry is preferred.
- Other info: This is a full-time permanent role with great growth potential.
The predicted salary is between 29250 - 31000 £ per year.
Vertu Mercedes Benz of Beaconsfield Vertu Mercedes Benz of Beaconsfield have an exciting opportunity for a Parts Advisor to join our brilliant team! We are offering a basic salary of £29,250 OTE £31,000 plus company benefits! This is a full time permanent role. We have a great team on site who are committed to providing a fantastic customer experience and are able to offer a professional service to trade customers. Your daily duties will include dealing with incoming trade parts enquires and orders via telephone and online platforms. You will be able to accurately identify parts to meet the customer sales requirements, Utilising all product promotions effectively to achieve specific targets set, Identifying and maximising all upsell opportunities thereby growing overall sales figures, be able to maintain your own knowledge levels on new or updated parts through the completion of appropriate training courses and reading information from bulletins, catalogues, parts updates, special offers, recalls etc. Ideally for this role you will have Parts Experience from a similar role within the Motor industry. We are proud to be the Motor Retailer who invests more in our colleague’s personal development than any other, so if you are successful, you can look forward to on-going training opportunities that provide you with the right career path, career progression and a range of benefits you would expect from an employer of choice which includes: 25 days holiday rising with length of service – plus bank holidays Access to our online rewards platform giving you cash back and discounts for multiple retailers Preferential Service Rates Colleague Purchase Scheme Share Incentive Scheme Pension Enhanced Maternity & Paternity Apply today to be considered for this vacancy. #LI-CW1 JBRP1_UKTJ
Mercedes | Parts Advisor | beaconsfield employer: Mercedes
Contact Detail:
Mercedes Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Mercedes | Parts Advisor | beaconsfield
✨Tip Number 1
Familiarize yourself with the latest parts and accessories in the automotive industry. This knowledge will not only help you during the interview but also demonstrate your passion for the role.
✨Tip Number 2
Practice your communication skills, especially over the phone. As a Parts Advisor, you'll be dealing with trade customers frequently, so being clear and professional is key.
✨Tip Number 3
Research Vertu Mercedes Benz and understand their values and customer service approach. Tailoring your conversation to align with their mission can set you apart from other candidates.
✨Tip Number 4
Prepare examples of how you've successfully upsold products or improved customer satisfaction in previous roles. This will showcase your ability to meet the specific targets mentioned in the job description.
We think you need these skills to ace Mercedes | Parts Advisor | beaconsfield
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Parts Advisor position. Highlight key responsibilities and required skills, and think about how your experience aligns with these.
Tailor Your CV: Customize your CV to emphasize relevant experience in the motor industry, particularly any parts experience. Use specific examples that demonstrate your ability to meet customer needs and achieve sales targets.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the automotive industry and your commitment to providing excellent customer service. Mention your familiarity with parts identification and upselling techniques.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Mercedes
✨Know Your Parts
Make sure you have a solid understanding of automotive parts and their functions. Familiarize yourself with common parts used in Mercedes vehicles, as well as any recent updates or promotions that may be relevant.
✨Demonstrate Customer Service Skills
Since the role involves providing excellent customer service, prepare examples of how you've successfully handled customer inquiries or resolved issues in the past. Show that you can communicate effectively and build rapport with customers.
✨Highlight Your Sales Experience
Be ready to discuss your experience with upselling and achieving sales targets. Share specific instances where you identified opportunities to increase sales and how you successfully executed those strategies.
✨Show Willingness to Learn
Express your enthusiasm for ongoing training and personal development. Mention any relevant courses or certifications you've completed and your eagerness to stay updated on new products and industry trends.
