At a Glance
- Tasks: Lead a prestigious Mercedes-Benz dealership and inspire your team to achieve exceptional results.
- Company: Join the Sandown Group, a growing automotive leader with a focus on excellence.
- Benefits: Competitive salary, career growth opportunities, and a dynamic work environment.
- Other info: Be part of a high-performance culture that values employee engagement and operational effectiveness.
- Why this job: Make a real impact in the automotive industry while delivering the ultimate customer experience.
- Qualifications: Proven leadership in the motor industry with a track record of driving performance.
The predicted salary is between 60000 - 80000 £ per year.
Job Overview Following our recent acquisition in Guildford and an internal move, Mercedes-Benz of Epsom are looking for an experienced and inspiring Head of Business to lead Mercedes Benz of Epsom.
Reporting directly to the Group Operations Director, you will have overall responsibility for the performance and efficient operation of the site.
Through strong leadership, you will motivate, develop and coordinate the management team, ensuring all departments work collaboratively to achieve exceptional results.
Leading the Sales, Service and Parts functions, you will be accountable for delivering the Sandown experience, maximising commercial opportunities, and driving sustainable profitability while maintaining the highest standards of customer satisfaction.
Responsibilities Providing visible, inspiring leadership across the dealership.
Managing and developing all departmental leaders to deliver outstanding performance.
Driving sales, after sales and profitability objectives in line with business plans.
Ensuring an exceptional customer experience at every stage of the customer journey.
Maintaining full compliance with Mercedes-Benz franchise standards, policies and processes.
Identifying opportunities for continuous improvement across the site.
Creating a high-performance culture focused on employee engagement, customer excellence and operational effectiveness.
This is a rewarding opportunity for a commercially astute automotive leader to play a key role within the Sandown Group, leading a prestigious Mercedes-Benz site and contributing to the ongoing success of our growing business.
Envisioning the Sandown experience for our customers is a major focus of this role.
Qualifications People management, specifically in terms of achieving high performance through teams; leadership style should be highly visible and hands on.
Motor industry experience, along with experience in a senior position with an established track record in profit delivery, cost control, stock and people management.
Experience of managing Sales and After Sales functions.
Enthusiasm to deliver the Mercedes-Benz experience and continuously improve product knowledge of yourself and others.
Desire to achieve the highest standard of personalised customer care commensurate with the Mercedes-Benz brand.
Significant relevant retail motor experience and a track record of success in a challenging and fast paced automotive environment.
Outstanding drive, ambition, enthusiasm and excellent communication skills.
Applicants will preferably be educated to degree level or equivalent or hold a Management Qualification with a main manufacturer.
A full Driving Licence is essential as travel between sites will be required. #J-18808-Ljbffr
